Quality Assurance Manager

***** ********* **. ( Brookwood, AL *****

205-***-**** ( **********@******.***

Gralyn lawson

SUMMARY

Proven operations professional with 13 years high volume

Production Supervision and Employee Relations experience in

an OEM automotive manufacturing environment. Looking for an

opportunity to use my Team Building and Motivational

abilities to help a corporation improve its productivity,

safety, quality, and delivery.

Work experience

Mercedes-Benz U.S. Int'l, Vance, AL

03/07 - 12/09

Human Resources Specialist

. Excellent communicator to all levels of employees,

both written and orally.

. Worked with Management and team members to resolve

issues for win-win outcomes.

. Interpreted policies and applied them fairly across

the organization.

. Worked closely with all levels of management, in

cross-functional teams.

. Conducted training of the organization, interviews,

and assessments.

. Experienced with Microsoft Office.

Mercedes-Benz U.S. Int'l, Vance, AL

01/96-03/07

Production Group Leader

. Supervised over 30 team members in production for ten-

plus years in a lean manufacturing automotive

environment, including three product start-ups.

. Supervised team members in all production shops,

working with management in all shops and departments

to troubleshoot production and/or quality issues in

all areas of the product.

. Experienced in 5-Why problem solving, PDCA, root

cause analysis.

. Experienced with ISO/TS16949 certification

compliance.

. Maintained department costs consistently under

budget.

. Developed and conducted departmental training

programs to support goals of company.

. Also acted as Production Manager for five months in

2001 while Manager was out of country on assignment.

U.S. Navy, Charleston, SC

01/88-09/94

Nuclear Machinist Mate, Petty Officer 2nd Class

. Qualified Engine Room Supervisor, Quality Assurance

Inspector, Repair Parts

Procurement Petty Officer.

. Certified Nuclear grade/safe inspector.

. Certified Sub-Safe inspector.

. Inspected hundreds of jobs and components utilizing

various gages, precision measurement tools, and job

observation for successful compliance/completion.

education

Columbia Southern University, Orange Beach, AL

2011-2012

Bachelor of Science in Business Management - Currently

enrolling with 42 of 120 credits

Expected graduation date: Dec. 2012

Mercedes Benz Institute, Vance, AL

1996-2009

Lean Mfg, JIT Delivery, Positive Leadership, Group

Leader Academy, Labor Relations

Navy Nuclear Power School, Orlando, FL

1988-1989

Nuclear Physics; Nuclear, Electrical and Mechanical

Engineering;

Calculus; Hydraulic Principles, Heat Transfer and Fluid

Flow; Nuclear Fission

Carbon Hill High School, Carbon Hill, AL

1987

Advanced Diploma, No. 5 in class 3.6 GPA

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