Customer Service Assistant
Resume:
Nikeya L. Hoover
Chicago, IL *****
************@*****.***
OBJECTIVE Seeking a data entry position offering over five years of
customer service experience, and a newly gained certificate in accounting
and office support.
education
Computerized Office and Accounting Certificate
BIR Training, Chicago IL, Expected Graduation January 2011
www.birtraining.edu
This program focused on two aspects: accounting/bookkeeping, and office
computer software. Courses included training in QuickBooks and Microsoft
Office, accounts payable/receivable, customer service, business office
administration, and business English
Graphic Design
International Academy of Design and Technology, Chicago IL, 2006
www.iadtchicago.edu
Courses included Photoshop, PowerPoint, and Color Theory
WORK EXPERIENCE
Merchandising Assistant
Premium Retail, Chicago IL August 2010 - October 2010
. Ensured retail areas were neat and secure.
. Stocked product to ensure greatest promotion.
. Assisted In remodeling of displays and point of purchase items.
. Interacted with customers to assist in the selling process.
Accomplishments: Gained new merchandising techniques daily.
Merchandising Assistant
Apollo Retail, Chicago IL March 2010 - June 2010
. Communicated daily with store managers to ensure proper product
display.
. Reviewed the completed merchandising projects and ordered
additional materials as needed.
. Responsible for organizing stock room to prepare cleanliness
and safety.
. Assisted customers to complete final sales.
Accomplishments: Accountable for making major decisions for retail
assignments
Office Assistant
Bradford Exchange, Niles IL August 2005 - December 2005
. Issued receipts for cash and credit card purchases.
. Scanned and faxed important documents.
. Answered phones and classified orders
. Recorded number of sale daily.
Accomplishments: Consistently met daily quotas
SKILLS MS Word, MS Excel, MS power point, Ms access, Quick books
References Available Upon Request
Contact this candidate