Human Resources Customer Service

LINDA HOPWOOD

San Jose, California

408-***-**** Home

******@**********.***

Over 19 years Human Resources experience as an administrative

assistant for the Corporate Compensation and Benefits Departments.

Supporting the Director of Global Benefits, Director of Global

Compensation and staffs. A team player promoting a positive image by

excelling in customer service to both internal and external customers.

Proficient with Lotus Notes, Outlook, MS Word, PowerPoint, KPMG Link

System - cost projection module. Excel, SAP data look up, National's

purchasing ordering system, archiving system, and Travel Expense

system. Large company mailings for Benefits and Stock Administration.

PROFFESSIONAL EXPERIENCE

NATIONAL SEMICONDUCTOR CORPORATION, Santa Clara, CA 1982 -

2009

Administrative Assistant III 1990 -

May 12, 2009

General office support including but not limited to scheduling of

meetings, travel reservations, expense reports, phones, mail, filing,

faxing, copying, complex emails, creation of purchase orders, and

tracking of invoices, office supply orders, creation of graphic

presentations, various forms, lists, spreadsheets, and invoice

payments. Ancillary benefits - support for OC Tanner, EAP, OnSite

Dental, and Company Store Vendors. Handle confidential documents, and

information.

. Human Resources Administrator

. General administrative skills, with outstanding attention

to detail, follow-through and organizational skills.

. Able to maintain confidentiality and HR professionalism at

all times.

. Word, PowerPoint and Excel skills

. National's Performance Management system

. International Assignee Administration - day to day

activities, badges, medical and dental insurance claims,

leased vehicles, travel, maintain personnel files

. Assisted with Int'l Assignee policies, procedures, and

vendor review, creation of new guidelines.

. Conducted International Assignee Orientation, and

preparation of orientation materials

. Created the HR Business Partners International Assignees

Business Process

. Coordination of Corporate Housing for International

Assignee's and families.

. Coordination of Temporary Housing for extended business

travelers and International assignees - vendor interface,

negotiate yearly rates, and reservations.

. Health claims - medical and dental for the Expatriates -

vendor interface

. Coordinated the Relocation of International Assignees -

vendor interface, approved poundage and volume allowances,

and handled any issues or problems with the moves.

. Administration of the Executive Preventive Health Program

. Administration of the Financial Counseling Plan

. Event Planning - Coordination of the World wide HR Benefits

Forum - meeting planning, housing, travel arrangements.

Scheduled conference rooms for meetings and ordered food.

. Coordinated Events for the Company Store on an ongoing

basis, create posters and mass mail communications.

. Coordinated with Security for IA badges, vendor background

checks as required.

. Administration of National's Awards Program

. Assists with scheduled and special projects as needed

. Created PDF files using Adobe, and by scanning documents.

. Helped with the local and international distribution of

iPods to eligible employees at National

. Set up New Hires, reconfigured cubicles as needed, office

moves

. Order Office supplies as required

. Assisted in the Human Resources Service Center - handling

incoming calls, filing, new hire packets - filled in when

help was needed.

Senior Clerk - EEPROM / VHSIC Dept

1986 - 1989

Clerical fab management and engineering support, including daily and

weekly trend reports and graphs, organizational charts, and

presentation for communications meetings. Interfaced with outside

vendor service groups. Bonded in order to be able to purchase gold for

fabrication production.

Senior Wafer Fabrication Operator, R&D VHSIC - Masking

1983 - 1986

Worked closely with engineering. Maintained Archive files, QA specs,

security papers. Reported status at weekly meetings. Trained all

masking operators. Performed certifications of operators. Completed

all Chemical and Safety Certifications. Secret /Security Clearance -

Handled Confidential documents. Served on NSC's Safety Committee,

performed fab safety audits.

OPERATIONS

Masking - Develop inspect; final inspect; etch inspect; all wet

etches; dry etch; aligner, stepper operator; spin; develop; cd

reading; clean & wet * dry; SPC charts; OSI inspect; LSI auto inspect;

mask clean.

Wafer Fab Operator - Natmos A, Natmos D, ACT Departments

1986-1989

EDUCATION

Various job related classes taken at National's University

. Recognizing Conflicts of Interest - online course

. Diversity at Work - online course

. Attended Open Enrollment Benefits trainings

. Monthly Administrative Counsel Meetings

. Travel and Expense Reporting System training

. Recall Training for Archiving

. SAP training

. HIPPA Data Security Training

. Espresso training

. Winframe sessions

. Ergo & Back injury class

. Environmental Health and Safety Class

. Accounts payable Database and information class

Infotech Classes

. Lotus Notes Development - Introduction

. HTML Scripting, HTML Scripting II

. Various Software classes

. MS Project

Mission College - General classes

Foothill College - SP - 50 Introduction to Integrated Circuits

San Jose City College - General classes - psychology

Abraham Lincoln High School - Graduated

INTRESTS: Chronicles the life events of family history through

scrapbooking. Digital Scrapbooking, stained glass, sewing, ceramics, and

gardening, Member of the SPCA, and YLI. And training my Labrador Retriever.

REFERENCES - On Request

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