Customer Service Representative
Resume:
Peter-Gaye Ayee
Jamaica, NY *1432
*******@*****.***
SUMMARY
Customer Service Representative with over three successful years providing
quality care and services to all customers and clients. Extensive
experience in sales and merchandising. Excellent organizational ability and
business solutions with strong background in staff training, communication,
with a proficiency in computer skills.
CAREER EXPERIENCE
Customer Service
. Processed returns, exchanges, credit card applications, home deliveries,
and product orders.
. Served as a liaison between customers and business to ensure the quality
of services.
. Coordinated and supervised installations, upgrades, disconnections and
repairs of clients and products.
Training and Development
. Trained, instructed and supervised new employees.
. Reviewed, practiced and exercised work policies and safety with 10+
employees at a time.
Administration
. Filed and kept record of client and business documents, answered
telephone and took messages on behalf of senior management.
. Drafted and typed store's gross and budget reports.
. Deposited checks, bills, and money into the store's safe.
. Opened and pulled employee's register draws at the beginning/end of shift
and operated the money counter machine for financial reports.
. Ordered needed supplies and materials for the office.
CAREER HISTORY
Customer Service Representative Marshalls, Jamaica, NY
04/2010-08/2010
Customer Service Specialist Best Buy, Lawrence, NY
08/2008-08/2009
Cashier McDonalds, Valley
Stream, NY 06/2007-02/2008
Administrative Assistant Professional Hair Design, Valley Stream,
NY 06/2006-06/2007
EDUCATION
. G.E.D, SUNY EOC, Jamaica N.Y. 2011
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