Tamarah L. Owens
Dunwoody, GA 30338
**********@*****.***
________________________________________________________________________
Objective: Energetic self starter seeking challenging position where my
extensive administrative experience will be further developed and utilized.
Employment History:
01/2008 to 11/2009: National Institute of Health & Environmental
Association
Call Center Operator for Social & Scientific Services
. Enroll Applicants into programs
. Confirm or deny Applicants acceptance
. Upon confirmation, request information package sent to Respondent
. Call Respondent allowing her to know what to expect
. Book appointments with Respondent to part 1&2 of phone interview
. Call Respondent & proceed with CATI using calm, concerning telephone
voice
05/2005 to 12/2007: Bayer Corporate and Business Services, LLC - RTP, NC
Office Manager / Executive Administrator to NAIT Director
. Maintain A/R, A/P & Invoicing for 6 separate cost centers
. Track and order supplies and services for 6 different cost centers
. Create P.O.'s and Purchase Requisitions using SAP
. Work with external vendors and suppliers to ensure accurate and timely
billing
. Manage the internal B2B Service Request communications to ensure
proper routing and data entry across multiple support group databases
and applications
. Perform new employee orientation and documentation
. Facilitate Ergonomic evaluations for local staff
. Ensure employee Safety & Training compliance
. Help educate employees for new ISO:9001 audit requirements
. Coordinate large and small Executive events which include managing
facilities / restaurants bookings, catering services, and travel
. Perform normal daily Executive Administrator responsibilities: Answer
phone, file invoices, submit expense reports, send/receive faxes,
manage communications, book travel arrangements, etc
. Proficient with multiple MS Office applications: MS Word, Excel,
PowerPoint
. Proficient with multiple Enterprise applications: SAP, Peregrine,
CITRIX, Great Plains,
09/2000 to 08/2004: Volt Telecommunications Group, Inc. - RTP, N.C.
06/2002 to 08/2004 ~ Subcontractor Specialist
. Process information for requested or recruited businesses to qualify
as a VTG Subcontractor worldwide
. Cultivate a database of Subcontractors to be used by VTG employees
nationwide, via Microsoft Access
. Obtain / review Dun & Bradstreet, OSHA, & DOT reports on all
potential Subcontractors
. Work with VTG Safety Director and Sub when reports are not in
compliance with VTG standards
. Check references and Certificate of Insurances provided by potential
Subcontractor
. Modify Subcontract Agreement when VTG's standard contract is not in
agreement with potential Sub
. Notify Project Managers, Dispatchers, Directors and Accounts Payable
of Subcontractors status, and when in full position to be used by VTG
Communicate with Accounts Payable and VTG Subcontractor
concerning payment
schedules
. Research timetable of overdue payments, and track issued checks.
09/2000 to 06/2002 ~ Accounts Payable Representative - Volt
Telecommunications con't
. Coordinated all travel arrangements for VTG Business Systems
Integrated employees nationwide
. Negotiated hotel pricing, bringing in contracts for Volt employees
nationwide
. Audited all Expense Reports for VTG-BSI
. Compiled information and created weekly spreadsheet of expenditures
for VTG Comptroller
. Processed approved Expense Reports into A/P Software system for weekly
payments
. Identified and revised non-conformance trends for improvement with
Department Team
. Identified customer complaints and initiate corrective action to
prevent concurrences within BSI A/P Durham office
. Answered switchboard and transfer calls
. Scheduled conference calls and maintain conference bridge for VTG
. Copy and filed all outgoing documents
. Compiled monthly statements of each VTG - BSI departments spending by
categorical numbering system
04/99 to 09/00 ~ Per Se` Technologies Chapel Hill, NC
Software Distribution Coordinator
. Read identified & processed contracts from sales department for
shipment of software to customers
. Created or modified key disks of each product to be shipped to
reviewed customer
. Processed and responded to Shipping Request Forms for all company
products
. Duplicated Cd's & diskettes of company's product in preparation for
shipment to internal and external clients
. Made database changes & inquires from customers, field and internal
personnel using the software distribution e-mail account and other
database request forms
. Maintained & updated Fed-Ex power ship database: including back-ups
and downloads
. Recorded departmental Fed-Ex tracking expenses
03/98 to 04/99 ~ Aerotek-TekSystems Raleigh, N.C.
Administrative Assistant / Receptionist
. Answered all incoming calls (25+ lines)
. Inventoried and ordered all supplies as appropriate
. Composed resumes' per recruiter / contractor request
. Directed contractors to appointments, answering questions pre and post
their interview
. Assisted contractors in quest to relocate
. Traveled to various offices to assist with Admin duties
. Collected Time cards, processed payroll, and distributed payroll
checks
. Notified Corporate Office of questioned payment
. Maintained office, via department, spread numbers
Resume of T.L. Owens - page 3
08/84 to 02/98 ~ Western Illinois University Macomb, IL
Assistant Director of The Gwendolyn Brooks Culture Center
. Catalogued appointments
. Scheduled and directed facility tours and house usage
. Coordinated/guided High School Campus visits
. Interacted with prospective students and parents
. Traveled nationwide for recruiting seminars
. Appropriated expenses per budget
. Organized seminars, conferences & meetings
. Negotiated hotel and catering costs for over 100 customers/vendors
. Conducted Q&A Post Event period
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EDUCATION:
10/04 to 12/04 - Durham Technical College, Durham, NC - MS for the Office
Professional
08/84 to 12/97 - Western Illinois University, Macomb, IL - Special
Education, General Business
Curriculum
01/78 to 05/79 - Southern Illinois University, Carbondale, IL - Special
Education Major
_______________________________________________________________________
SKILLS:
MS Word; MS Excel; MS Outlook/Outlook Express; MS Access; MS Power Point
Certificate Obtained -Microsoft for the Office Professional; SAP Accounting
System;
Great Plains Accounting System; Citrix; Lotus Notes; Internet Explorer
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REFERENCES:
Available upon request