Manager Customer Service

Location:

Posted:

March 02, 2011

*******@************************.*** Darrick Wilson

Experien 2002-Present Darrick Wilson Photography Little Rock, AR

ce Owner

Photograph numerous family portraits, senior portraits,

commercial jobs and events.

Photograph 20 weddings per year, providing layout and

design for albums.

Create text and design for all marketing campaigns.

Create and maintain www.darrickwilsonphotography.com.

Command of Adobe Photoshop and most Adobe and Microsoft

Applications.

Maintain Raid and computer systems for my business.

1997-2004 M.M. Cohn Little Rock, AR

Credit Manager & Men's Manager/Buyer

Managed the credit card accounts for the four M.M. Cohn

stores in Arkansas.

Improved credit scoring procedures to reduce problem

accounts and write offs.

Managed a staff of up to 30 people including collectors,

bookkeepers and customer service representatives.

Responsible for all store accounting functions.

Maintained communications systems including phones,

registers and computer networks.

Took the lead in training and transferring all stores in

the state over to JD Edwards accounting software. Gained

some AS400 experience.

Men's department manager and buyer were added to my duties.

1992-1997 Shorty Smalls Little Rock, AR

Kitchen Manager

Managed a kitchen staff of 22.

Responsible for all aspects of food preparation and

sanitation.

Lowered food costs through tighter controls and better

ordering procedures.

Instrumental in the successful openings of stores in

Branson, MO and North Little Rock.

Educatio 1992 Hendrix College Conway, AR

n Majored in Economics and Accounting