Sales Project Manager
Resume:
Clawson, MI *****
*************@*******.***
Lia Moore
HIGHLIGHT OF SKILLS
• Able to manage day-to-day and long-term operations for private events
• Strong organizational skills. Highly detailed-oriented.
• A good listener. Communicate well with diverse range of co-workers and clientele.
• Excellent budget management skills
• Creative thinker and problem solver. Readily offers suggestions and solutions.
• Provide a calm presence and unflinching support in times of pressure and stress.
• Highly flexible. Excels in stressful and fast paced environments.
• Strong desire to learn and apply new principles in life and work.
CERTIFICATIONS MCP (Microsoft Certified Professional) MS 70-350
MCTS (Microsoft Certified Technology Specialist) MS 70-620
MCSA (Microsoft Certified Systems Administrator) MS 70-290, MS 70-291
MCSE (Microsoft Certified Systems Engineer) MS 70-293, MS-70-294 MS 70-297
MCSE (Microsoft Certified Systems Engineer) MS 70-649 Sever 2008
SOFTWARE EXPERIENCE
ACT! 2009 MS Publisher 2003/2007 Mozilla Thunderbird Citrix Xen Server
MS Access 2000/2003/2007 MS Sharepoint 2007 Anti-virus (multiple manufacturers) SAN
MS Excel 2003/2007 MS Word 2003/2007 Firewall (multiple manufacturers) Symantec PC Anywhere
MS Exchange 2003/2007 MS XP Home VPN (multiple manufacturers) Symantec Backup Exec 9-12
MS Outlook 2003/2007 MS XP Professional VMWare Workstaton Opera
MS Power Point 2003/2007 MS Vista Home - Ultimate VMWare ESX Server Springer Milller Systems
MS 2000 Server (dc & member) MS Windows 7 VMWare Converter Delphi
MS 2003 Server (dc & member) Mozilla FireFox Citrix Xen Desktop ConnectWise
PROFESSIONAL EXPERIENCE
TECHNICAL WORK
Peak Systems Technical Project Manager 5/2010-current (on call basis)
Managed physical team of technician on instillation or upgrade of computer system for major chain financial company throughout
Michigan, Chicago and Texas. Maintained paperwork to show project completion, communicated with offsite technical team in upgrade
projects. Communicate with site to manage details of upgrade to ensure smooth transitions. Troubleshoot with technical team to rectify
any onsite upgrade or instillation complications. Submission of timesheets and tracking paperwork at conclusion of project.
Blue Rock Technologies, Troy, Mi Network Infrastructure Consultant 6/2008-3/2009
Performed on-site, off-site, and remote network environment troubleshooting for multiple clients.
Served as help desk, supporting 50+ users at 10+ companies for all user applications.
Install, configure, manage, update, and support all software and operating systems.
Define all users; manage user accounts, security, and permissions with Microsoft Active Directory.
Set user rights and created network shares; implement user and computer scripts.
Configured printers, routers, touch screen monitors, and other devices per specifications.
Back up servers daily and restore files and folders as necessary using Symantec Backup Exec.
Troubleshoot any network problems, DNS, DHCP, WINS, and TCP/IP.
Test and apply updates, service packs, drivers, and hot fixes.
Load, reload, or upgrade operating systems and setup workstation or server to role specification.
Configure VPN for multiple clients.
Log daily productivity in ConnectWise system.
Create procedures and documentation for existing as well as new software. Trained the office staff as well as
the sales representatives on procedures created and software.
Developed quality control checklists, technical support log for tracking customer calls, and a hyperlinked list
of errors and corrections for technical support team.
Wrote an electronic version of the manual for company’s software.
Assisted upper management with research on large problems.
SALES AND MARKETING
Full Circle Eventi, LLC Owner and Principal Consultant August 2009 -current
Owner and operator of wedding and event design and coordinating firm. Coordinate large scale events for clients, including event
design, layout and planning to produce successful events. Work with other events, such as Bar/Bat Mitzvahs, Anniversary parties and
other social soirees, to coordinate elegant and fun parties. Calculated and provided clients all estimates of potential costs incurred in
completing an event. Direct work of contract personnel including videographers, photographers, DJs, caterers and decorators, and
functionally supervise all event support staff including setup crews. Advised clients on setup options and types of materials needed to
achieve desired results. Other responsibilities included: solving problems, making or arranging for last minute adjustments in room or
equipment setup at the request of client.
Custom development of all marketing materials, including print, website, blog, ads, as well as promotional distribution items for
tradeshows and other events.
TwoFoot Creative Event Planner Assistant/Intern 4 months
Assisted Principal Consultant Ana Skidmore with Fall schedule of Weddings. Assisted with setup of wedding and reception venue. Run
rehearsals. Problem solving and making last minute adjustments to room at the request of clients or to ensure success of event.
Accompanied Ana to vendor networking events and site searches.
Benefit Cosmetics Cosmetic Line Manager/Makeup Artist 3 months
Representative and educator for makeup brand, while managing a team of two in a department store environment. Daily, weekly, and
monthly report of sales and counter activity to be set main office. Increased business and sales 75% in less than 3 months. Built
repeating client sales.
Lia Sophia Independent Distributor 1.5 years
Marketed, hosted events, ordered and distributed product for home based business. Events included presentation of product,
entertainment, securing future business in generating new hosts for the parties, and paperwork. Data entry of orders and money
management.
CDMR Communication Manager, Sales and Representative 2 years
Responsible for interviewing and hiring team of workers to represent multiple Fortune 500 companies in a business to business and
residential environment. Responsibilities included inventory management, product education, daily sales summary/reports. Managed a
team of 2-20 depending on clients.
OTHER WEDDING RELATED WORK
Maria’s Bridal & Maria’s Bridal Couture Sales Consultant August – October 2009
Assisted brides, their attendants and mothers with selection of wedding attire. Sold accessories from store stock. Placed orders for new
gowns and accessories. Called brides with update on their gown orders.
Kalamazoo College Banquet Captain 1 year
Setup and running of banquet needs for 20 wedding. Table setup, banquet table setup, food arrangement, and serving. Ensure head table,
bride and groom were taken care of during the night and all needs were addresses and resolved. Assist with teardown of event.
AUTOMOTIVE/PRODUCT SPECIALIST
Ford Narrator/Product Specialist 8 months
Nationwide Travel with International Auto Show Circuit. Greet customers as they enter display. Present various vehicle through
narration about the car and generate leads for local dealerships.
Ferrari Hospitality Hostess 4 days
Atlanta Ferrari Road Challenge
Managed all aspects of hospitality tent in regards to guest authorization.
OnStar (GM PEP Program) Product Specialist 4 months
Inform and educate GM company vehicle drivers on newest additions to the OnStar program in various GM vehicle. Train and
encourage the use of such features as Turn-by-Turn Navigation, hands free calling, and Good Samaritan calls. Conducted at GM’s
Company Vehicle Operations Sites within Michigan. Also generate information cards for further follow-up with drivers. Field problems
and compliments to appropriate parties.
HUMMER Product Specialist 8 months
Nationwide Travel with International Auto Show Circuit. Greet customers as they entered the display, while generating leads for local
dealers and informing customers about vehicles updates.
Lexus Lead Generator 10 days
Columbus International Auto Show
Greet customers as they entered the display, while generating leads for local dealers
LIVE PRESENTATIONS/EMCEE/DJ
Zodiac Entertainment Emcee/DJ/KJ 3yr (current)
Host karaoke, emcee, DJ nightly events various locations around Metro Detroit. Responsible for product inventory and organization, as
well as nightly tracking and attendance reports. Work independently.
SPECIAL SKILLS
Actor; Singer; German Conversational; Spanish Basic; Polynesian Dancer, Belly Dancer
ComputerTraining.com, Troy, MI 08/2007 to 03/2008
EDUCATION
Certified Microsoft Systems Engineer Program
Coursework Included:
Microsoft Windows XP Professional and Microsoft Vista
Managing and Maintaining a Microsoft Windows Server 2003 Environment
Implementing and Configuring Microsoft Internet Security and Acceleration Server 2004
Planning, Implementing, and Maintaining Microsoft Windows Server 2003 and 2008 Active Directory
Kalamazoo College Graduated 06/2000
Bachelors of Science – Theatre Arts and Communications, German Minor, Music Minor
Contact this candidate