Customer Service Manager
Resume:
DAVID J. EAST
Fraser, MI *****
************@*****.***
OBJECTIVE
A full time position as a clay sculptor and/or mill operator where I can continue to expand my
creativity and skill set in a field where product achieves design goals.
QUALIFICATIONS
Five years of sculptor/mill operating experience. Work involved a considerable amount of creativity
and initiative.
Applied clay to armatures’, set templates to clay, put dimensional information on models for
checking or duplication, created 3 D clay concept and production models producing all around
design aspects of the vehicle’s exterior from buck to finished model.
Foiled and dynoked models. This included inserting headlights, windshields, and backlights to
create a more realistic visual of the vehicles appearance.
Participated in wind tunnel research to study the effects of air moving past the front lower fascia of
the vehicles exterior.
Varied experience in interior design. Sanded and mounted hard parts to the dashboard to create a
more realistic outcome of interior design.
Clay milling. Setup tools and slicks and other studio equipment to milling machine(s) for full scale
clay modeling. Made cutter paths from white light scan data. Created tools for sculpting that
included wires, steels, picks, rakes and angles.
SKILLS AND ABILITES
Assistant managed various Belle Tire facilities. Started in the garage and moved up to store
assistant manager. Oversaw customer complaints and customer service, assisted in National
Accounts, paperwork and Warranties, inventory, trained and assisted to demonstrate work ethics
and support, organized mechanics conveying customer needs to ensure a successful outcome.
EMPLOYMENT HISTORY
Assistant Manager, 08/2007 – present
Belle Tire, Roseville, MI 48066
Oversaw day to day operations at four different Belle Tire locations to help with sales and assist
the Manager. I have proven to be organized with attention to detail and followed up on details
when needed, worked well with suppliers, highly excelled in sales to almost a million dollars a
year. Customer service and people skills have been key to my success and have return customers
that travel wherever I am transferred.
Clay Mill Operator/Sculptor, 08/2002 – 07/2007
ASC Transportation and Industrial Design Services, Warren, Mi, 48092
Worked individually and as a team modeling vehicles and setting up bucks to be modeled.
Objectives and direction given by management required artistic ability and the ability to work well
in a team environment. Attended a class on Milling, I enjoyed being mentored by more
experienced clay modelers which made me a better sculptor.
EDUCATION – High School Diploma, Utica Community Schools.
Volunteer Work – McCrest, homeless organization.
SIDS – Bowling fundraisers
NOTES / OTHER INFORMATION
I am about to be married and sales does not afford me daily working hours that are family friendly.
The economy was failing when I left clay modeling and Belle Tire has been good to me although
not my first choice in careers. I feel my experience with ASC and Belle Tire has helped further
develop my character and appreciation of the exciting field of clay modeling. Thank you in
advance for taking the time to consider my application. I look forward to interviewing.
Contact this candidate