Medical Billing Manager

Frank Quaile

** ***** *****, *********, ** *****

910-***-**** *******@**.**.***

WWW.FRANKQUAILE.COM

PROFESSIONAL PROFILE

Motivated Finance Professional with 15+ years of progressive experience

with expertise in Receivables Management, Revenue Recognition, and Billing

System Administration. Driven to add value and deliver results with a

management perspective, am able to work independently and with a team while

managing a wide range of responsibilities. Strengths include superior

analytical & thinking skills, intellectual rigor and curiosity, problem-

solving capability, and strong interpersonal and communication skills with

attention to detail.

PROFESSIONAL EXPERIENCE

PEE DEE REGION PROFESSIONAL NETWORKING GROUP, Pinehurst, NC 2010 -

Present

Administrator (Volunteer)

. Plan, coordinate, and conduct meetings and presentations on job-search

related topics.

. Provide career advice and Internet consultation.

EASTER SEALS UCP NC, Raleigh, NC

2007 - 2010

AR Reporting Manager/ Billing System Administrator

. Managed all AR activities including medical billing system accruals,

receipts and performed revenue recognition duties.

. Coordinated with Medical Billing and Program staff.

. Analyzed monthly aging, trends, and write-off activity and reported

results to management including performance of LME's and insurance

companies.

. Audited/verified accuracy of all CPT codes.

. Trained all staff on report generation and data analysis from the billing

system.

. Served as medical billing system administrator; Primary contact for all

users on set-up, use, and issue resolution; Coordinated billing software

operation and performed project management duties with software vendor to

maintain/improve billing and posting system.

. Reconciled all revenue from the Billing System to the GL System (Great

Plains) monthly, quarterly & annually.

. Documented procedures and developed new processes that enhanced the AR

function.

Accomplishments: Reduced prior year receivables by 99%. Created automated

month end reports for JE generation with an annual cost savings of $9,000.

Refined paper billing process resulting in a yearly cost savings of $4,500.

DUANE MORRIS, LLP, Philadelphia, PA 2006 - 2007

Collections Coordinator

. Coordinated the collection of legal fees and costs for 170 attorneys in

various offices.

. Analyzed billing problems and managed problem-solving through various

departments.

. Contacted clients and practice group attorneys to resolve unpaid

invoices.

Accomplishments: Team member of collection group that established a new

corporate record of collections in December 2006.

THE CASTLETON GROUP, INC., Raleigh, NC

2002 - 2006

Financial Services Program Manager/Financial Analyst

. Managed/Administered the Workers' Compensation Program for 62 clients.

. Analyzed claim activity, costs and return to work programs.

. Coordinated Safety Audits and client safety training with broker and

carrier.

. Developed, implemented and chaired Client Safety Committees.

. Prepared audit information for carriers.

. Administered the payroll tax-filing program for the corporate office and

the Ohio Region; Filed local and state taxes for 52 municipalities and 22

states.

. Managed the Year-End Wage Reconciliation and reporting process.

. Communicated with municipal tax officers, state tax officials and other

tax agencies.

. Recommended process improvements, analyzed wage data and provided data

support for outside auditors.

Accomplishments: 100% carrier approval rate of prospective clients,

initiated accident investigation procedure that resulted in a 25% accident

frequency decrease, created a client control log that eliminated 100% of

BWC cancellations, initiated client safety committee program. Negotiated

$400,000 in tax savings, initiated a tax filing system.

PROFESSIONAL CONTRACTING, Raleigh/Durham, NC 1999 - 2001

Financial Analyst/Interim Financial Manager

. Filed municipal, school district, state income and state unemployment

taxes.

. Managed receivables for the Region and performed analysis of the billing

function.

. Administered the QuickBooks System and reconciled bank statements.

. Analyzed receivables and point of sale system.

Accomplishments: Reduction of receivables from $1 million to $600,000 in 4

months, initiation of a cash management program through Quicken, and

identification of improper credit card and cash payment application.

Additional Experience available upon request

EDUCATION

Master of Business Administration, May 1980

Bachelor of Science, Business Administration, May 1974

Philadelphia University, Philadelphia, PA

MILITARY

U.S. Army Reserve, Edgemont, PA. Supervised 42, Non-Commissioned Officer

Academy Graduate.

KNOWLEDGE, SKILLS & ABILITIES

. Proficiency and experience in use of personal computers, Microsoft

Office Suite products, Great Plains GL System,

as well as accounting, billing & database software.

Contact this candidate