Customer Service Sales Representative

Xiomara Benavides

***** ***** *****

Houston, TX 77060

*Phone: 832-***-****

Email: **************@***.***

Objective

To obtain a position of a receptionist/office assistant in your place of business and to gain more

experience.

Education

2006– Present

General Education North Harris Parkway Center Houston, TX.

2000- 2004

High School Diploma Aldine Senior High School Houston, TX.

Work Experience

Sept. 2010- Present Self-employed (Avon Products) Houston, TX.

Independent Sales Representative

• Distributed catalogs, brochures and samples

• Placed orders, sorted merchandise, and created invoices

• Delivered products, collected payments, and kept up with inventory

Sept 2009 - Sept. 2010 Staff Solve, Inc. Houston, TX.

Temporary Mail Clerk – Client Location

• Daily print out of customers and their policies

• Entered customer’s personal information in database

• Filed policies separating new business and renewals

• Handled incoming applications, finance agreements and payments

Temporary Front Desk Receptionist – Client Location

• Answered all incoming calls, took messages and transferred

• Recorded representative’s agenda for the day and the total number of applications

• Data-entry and light filing

Feb. 2007– Aug. 2009 Marriott Greenspoint Hotel Houston, TX.

AYS Agent

• Answered and monitored all incoming calls, radios and pagers

• Logged guest’s messages and faxes to PMS system and delivered to guests

• Took room service orders, housekeeping, and maintenance calls

Assisted guests with general information, and set wake up calls

•

Entered all incidents in Guest Ware for daily reports

•

May 2006- Feb. 2007 Texas State Optical Houston, TX.

Optician/Doctor’s Assistant

• Answered incoming calls and arranged appointments

• Greeted patients and provided them with the necessary paper work to update their

medical records

Assisted patients in the prelim room, took a couple of vision exams and got them ready

•

for the doctor

• Sales in frames and lenses, data-entry, and filing

Mar. 2004- Apr.2006 FMA Alliance LTD. Houston, TX.

Customer Service Mail Clerk

Processed incoming/outgoing mail

•

Reviewed and data-entry all voice messages for different clients and departments

•

Handled chapter 7/13 Bankruptcies, Proposals, Death Certificates, and CCCS payments

•

• Light filing and helped others when necessary

Languages

Fluent in both English and Spanish

Interests and Activities

Photography, music and computers

Computer Skills

• Calculator and 10 key pad

• Basic knowledge in all Microsoft programs such as Word, Access and Excel

• Have great communication skills and do well when working with others

• Manage to meet tasks in an orderly fashion time period

• Always open to learn new things that will benefit the company and I

Contact this candidate