Sales Customer Service

Joseph Aguirre

***** ********* **., ******** *******, CA 91745

626-***-**** *******.*******@*****.***

OBJECTIVE

Career oriented professional seeking a position in the field of marketing

and sales where I may use my business experience, ability to work well with

clients, and strong organizational skills to further the company's mission.

EDUCATION

University of Southern California

Dec 2008

B.S. Business Administration

WORK EXPERIENCE

Club Deportivo Chivas USA, Account Executive (Carson, CA)

Jan 2009 - Nov 2010

. Consistently delivering exceptional customer service by building

relationships with key decision makers, matching customers with the right

solutions for their needs, and developing relationships with current

clients for referral leads

. Focusing on the capture of new and untapped markets such as college

fraternities, Southern California cities, churches, and soccer

organizations through various events and outbound call efforts

. Presenting ticket packages to senior management of businesses,

representing Chivas USA at community and corporate events, aggressively

pursuing new business, and coordinating game day themes

. Assisting in promotional phases including on-site marketing, email

blasts, and creating of marketing materials prior to the execution of

numerous partnerships

. Planning, coordinating, and executing Chivas USA's Practice in the

Community with the City of Pomona by managing corporate sponsors,

resulting in record attendance of nearly 1000 fans

Los Angeles Galaxy, Part Time Inside Sales Representative (Carson, CA)

Oct 2008 - Dec 2008

. Maintained accurate records of all sales and prospecting activities

including sales calls, closed sales, and follow-up activities using of

Goldmine CRM system to maintain accurate records.

. Made a minimum daily average of 50 outbound calls conducting business

conversations with potential customers.

. Developed a catalog of qualified leads through referrals, telephone

canvassing, email, and networking.

Los Angeles Galaxy, Street Team (Carson, CA)

Sep 2008 - Dec 2008

. Promoted the Los Angeles Galaxy at various community events using

grassroots marketing techniques.

. Greeted and engaged visitors in conversation for the purposes of sharing

information about the team.

. Communicated clearly and congenially with community members about

merchandise, services and programs.

Los Angeles Galaxy, Marketing Intern (Carson, CA)

Mar 2008 - Dec 2008

. Captured market research data while managing specific areas during pre-

game festivities at LA Galaxy games.

. Actively worked to ensure the highest level of visitor experience on game

days.

. Attended occasional departmental meetings, assisting with special

projects as needed.

International Management Group (IMG), Broadcasting Intern (Century City,

CA) Jun 2008 - Aug 2008

. Experience in setting up and maintaining a database of news directors.

. Prioritized and completed tasks quickly, such as research, maintenance

and updating of materials for over 100 clients.

. Used day-to-day business etiquette in communications with prominent

entertainment figures.

. Performed administrative tasks such as client submissions, creating

resumes, and examining client reels.

American Youth Soccer Organization (AYSO), Finance Dep. Intern (Hawthorne,

CA) Jun 2007 - Aug 2007

. As a part of the National Accounting Program managed sensitive financial

data, reconciliation of bank accounts, flagging internal control

violations, and identifying possible fraud/embezzlement issues.

. Made independent decisions on financial issues that affected scores of

AYSO soccer volunteers in the field.

RELATED PROFESSIONAL ACTIVITIES

Member, Pomona Chamber of Commerce Board of Directors

Sep 2010 - Nov 2010

Member, Pomona Chamber of Commerce

Mar 2010 - Nov 2010

Member, USC Sports Business Association

Spring 2007 & 2008

Member, Latino Business Student Association

Fall 2007

ADDITIONAL SKILLS

Microsoft Word . Microsoft Excel . Microsoft Powerpoint . Microsoft Outlook

.

Archtics Ticketing System . Goldmine CRM system . Mac and PC . Internet

Research

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