Engineer Sql Server

Jonathan Abraham

***********@*****.***

909-***-**** (cell)

Reside in Las Vegas, Nevada

Objective: A position in Information Technology that utilizes my skills.

Work Experience:

**** - **10: ESRI (Environmental Systems Research Institute) Redlands, CA

Software Product Engineer:

* Designed and administered Selenium tests on web tier of ArcGIS Server

Java web applications.

* Effectively communicated product status to development team members and

management prior to product release.

* Created technical user documentation on product for shipment with final

release.

* Designed and deployed a load testing mechanism of the web tier of the

product using the Java API.

* Documented and verified tested fixes of defects after each build of the

product. Tracked product defects using StarTeam and ClearQuest

applications.

* Administered automated unit tests using Websphere, Tomcat, IIS and Oracle

application servers on Windows and Linux platforms.

Software Support Analyst:

* Provided phone based software usage support to users of ArcGIS Desktop

and ArcGIS mobile products.

* Maintained high incident quality and exceeded expected metrics of Average

Time to Resolution (ATR).

* Met or exceeded expected number of incidents resolved per month.

* Consistently received user satisfaction scores and reviews exceeding

departmental expectations.

2002 - 2006: Paratrooper, US Army, 173rd Airborne Brigade

* Performed a combat parachute assault on Bashur Airfield, Northern Iraq.

Completed successful linkup with local Kurdish Peshmerga fighters as a

member of a team of highly trained parachute infantrymen. Led a fire team

and made rapid decisions during raids and patrols in the city of Kirkuk.

* As a communications specialist in the Tactical Operations Center,

utilized encrypted voice and data communications channels to provide real

time intelligence to ground troops, allocating resources from various

classified government agencies. Effectively leveraged cutting edge network

technologies to deliver real time GIS solutions from distributed databases

to combat troops in kinetic operations.

* Trained and led an elite group of Afghan infantry and police over six

months as a member of a three man team. Utilized language competencies in

Urdu and French to liaise with Afghan and French commanders during combat

patrols in the highly volatile border region. Employed the full range of

psychological and military options to shape local opinion towards coalition

forces operating in the region.

* Supported the efforts of the civil affairs team on site by creating a

cadre of trained administrative specialists for the provincial government

and industry. Used proven force multiplication techniques to train teachers

who then led classes of 30 students. End result was a Microsoft Office

Specialist Certification for the 150 graduates of the program. Created

lesson plans and supervised teachers in the instruction of a course of

study leading from basic computer concepts to proficiency with databases

and spreadsheets.

1999 - 2000: Web Development Intern, Salton Sea Database Program,

University of Redlands, CA

* Worked as a member of a small team to create interface functionality to a

database of academic information on the Salton Sea. Used Cold Fusion and

Microsoft SQL Server to rapidly deploy an application while maintaining an

independent test server.

* Collaborated effectively with academics and geographers to create a

technical specification for the product, maintaining EPA compliance through

the development cycle. Translated requirements into a technical

specification based on interviews in an iterative process during production

and testing of the site.

Education: B.S. Computer Science and Mathematics. University of Redlands,

2001.

Extra Curricular: Collegiate Academic debate, Legal Mock Trial. (3 yrs)

Languages: English, French, Italian, Hindi.

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