Manager Security
Resume:
Nyree L. Noel
**** *. ******* ****** **., APT#*** (OAKLAND PARK, FLORIDA 33309 (
*****.****@*****.***
OBJECTIVE
To obtain a position as an IT Security Analyst that will utilize my
training, experience and education.
Skills
. Platforms: Microsoft Windows operating systems from 95, 98, NT, 2000,
XP.
. Networking: LAN/WAN, TCP/IP, FTP, Sonic Walls, Routers, Switches,
Hubs.
. Languages: HTML, SQL Studio Manager 2005.
. Software: Symantec Anti-virus, Veritas Backup Exec, Remedy Ticketing
system, Lotus Notes, Citrix systems,
PC Anywhere, VNC, Dame Ware, Script Logic, Netpro, Nexpose
Vulnerability Scanner, Courion Identity Manager, Active
Administration, Powerbroker.
Professional Experience
Pediatrix Medical Group, Sunrise, FL
03/2009-Present
Security Analyst I
Provide technical expertise to Pediatrix for building, refining, and
maintaining an enterprise level security program, designing a more
efficient security administrative model and computer incident response
handling.
Key Contributions:
. Provide technical expertise to Information Security Manager with
various security projects that may require interfacing with Peditrix's
management on all levels.
Recommend, test requirements, success criteria and verification,
and implement security hardware and software.
. Represent Information Security at meetings when information security
expertise required.
. Recommend new access/security policies and modifications of those
policies to the Information Security Manager.
. Review, assess, test and recommend ways to streamline and automate
security administration function.
. Assist Security Manager with developing written computer incidence
response and handling documentation.
. Recommend new access/security policies and modifications of those
policies to the Information Security Manager.
. Performs user account administration, maintenance, monitoring and user
terminations.
. Responsible for operation, maintenance and control of Security
Software.
. Maintains proactive, consistent communications with Security and
Information Systems Management team on system or network security
issues, status and projects.
Technical Services Analyst I
07/2006-03/2009
Provides support of Pediatrix hardware, software and data related
telecommunications.
Key Contributions:
. Responsible for hardware and software applications for workstations,
servers, laptops, pda, blackberry.
. Supports 10,000 users nationwide, as well as satellite, local offices.
. Provide oversight and implementation of all computer systems and
networks.
. Provide support and troubleshoot network, parallel printers.
. Provide the installation and support of PC and server based software
at all Pediatrix locations.
. Communicate the details, requirements and status of all current and
planned projects.
. Maintain the integrity and safety of Pediatrix data through the
supervision of data backups and off site storage.
. Provide support for windows servers, windows desktops, Active
directory, LAN, and WAN networks, firewalls, routers, backups.
. Image workstations using ghost, deploy workstations and join them to
the domain.
. Manage user accounts and system logs for the network security systems.
. Serve as a positive ambassador between the Information Technology
Department and the organization.
. Demonstrate good oral communication skills, courtesy, service,
respect, promptness and professionalism in every customer/user
contact.
Wildcard Systems, Inc. /EFunds Prepaid Solutions, Sunrise, FL
02/2006-07/2006
Technical Support Analyst/Full Time (40 hours)
Provides quality 24/7 product and technical telephone support to end users
to help resolve client based software and operating system issues by
performing the following duties:
Key Contributions:
. Answers evaluates and prioritizes service requests received via
telephone, voice mail and email for end users to help resolve client
based software and operating system issues; 24/7 level 1 & 2 phone
support.
. Analyzes and troubleshoots system applications, researches and
resolves computer software and hardware production problems.
. Logs issues within Remedy and maintains constant communication with
other departments and the client in resolving all issues; Keeps the
client informed through all stages of ticket escalations.
. Collaborates with technical departments to expedite resolution of
technical issues.
. Monitors all instances where enhancements or defect resolution are
required, and communicates resolution to customers.
. Coaches Solution Center staff in assisting cardholders with web based
product knowledge.
. Reproduces issues and problems to determine cause and solution,
including escalating and follow-up on reported issues.
Education and Credentials
Bachelor's Degree in Information Technology
American Intercontinental University- Weston, Florida, 12/2005
Professional Affiliations
FBI-Infragard Miami Chapter 01/07-Present
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