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Customer Service Office

Albany, New York, 12210, United States
March 03, 2011

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Nadia K Dearstyne

*** ***** ******

Albany, NY **210

(518) 848 - 4515

Objective: To obtain a position which utilizes my talents and allows me to

excel in new areas.

Skills and Talents:

- Great knowledge of office practices and procedures; business

correspondence; record keeping systems; office machine operation;

telephone etiquette.

- Excellent ability to work under minimal supervision and prioritize


- Strong ability to work with a variety of people.

- Exceptional ability to perform filing, receptionist, record keeping

and other clerical tasks.

- Use word process and/or software applications on a personal


Work Experience:

High Peaks Club, Hunter Mountain Ski Bowl, Hunter NY

- Managed a private club which catered to the needs of its members on

a daily basis.

- Organized details of special events.

- Maintained the computer center.

- Sustained good relations with several clients.

JG's Pizza, Albany NY

- Managed capital purchases, direct vendor relations, and maintain

purchasing records.

-Played a vital role in the day to day activities (dish washing, prep

cook, ordering, cashier, hiring/firing, and customer service).

- Kept a detailed log of employee's hours.

Department of Education, Albany NY

- Prepared general correspondence, memorandums, reports, schedules,

purchase orders and other materials from rough draft, copy, marginal

notes or verbal instruction.

- Maintained filing systems.

- Received, routed, sorted and processed mail

- Answered phones, directed calls and took messages.

- Reviewed files, records and other documents to obtain information

to respond to requests.

Office of Mental Retardation and Developmental Disabilities, Albany NY

- Maintained and updated filing systems, inventory, mailing and

database systems, either manually or using a computer.

- Requisitioned supplies and materials for office and office


- Organize the details of travel arrangements, corporate agendas and


- Played a vital role in transferring information into PowerPoint

formation which was then used as a teaching tool for New York State

employees (via video conferencing).

Computer Skills:

Windows 7, Microsoft Word, Excel, PowerPoint, Access, Outlook Express,

scanning technology, HTML, Internet proficient.


Hunter - Tannersville Central Regents Diploma

Hudson Valley Community College Associates Degree


Business Administration

References Available Upon Request

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