SHERYL ESAU

**** *. **** #***

316-***-****

Wichita, Kansas 67207

abhr48@r.postjobfree.com

PROFESSIONAL PROFILE

Vice President of Operations/Vice President of South Region

April 1999 - May 2010

Mid-Land Management, Inc.

Responsible for the property operations of the Property Management company

that has owned and managed apartment communities primarily developed under

the Section 42 Low Income Housing Tax Credit (LIHTC) program throughout

Kansas, Iowa and previously in South Dakota and Minnesota. The properties

were built from 1987 to 2005; several of the communities have up to five

phases which each have a separate budget and financial statement.

Responsible for the operations and supervision of the staffing for up to

3,500 units - both 100% tax credit properties and mixed used properties

which include some market rate units. Supervised the Area Managers,

Property Managers, Leasing and Maintenance Staff.

. Annual Budgets: Coordinated the completion of the annual budgets for

each property/phase based on the prior year's performance, occupancy

forecasts, projected rent increases, expected operational needs and

recommended improvements for the upcoming year. Developed a Budget

Summary Report and Annual Budget Plan to assist with the completion

and implementation of the planned projects for the upcoming year.

. Vendor Contacts: Procured annual contracts with vendors on trash

removal, lawn care, snow removal and other various services. Met with

vendors to solicit bids for property improvements, exterior repairs of

siding, concrete, asphalt repairs, exterior painting and roof repairs

and replacement and other various work at the properties. Awarded

contracts and coordinated with the vendors and subcontractors to

complete the work.

. On-line Forms & Manuals: Set up the multiple Forms and various Manuals

used on-site into WebAsyst, an on-line program, which allowed for

immediate updates to the forms or manuals and dramatically reduced the

copies made for each apartment community. Set up the Lease Agreement

and Addendums using Adobe Acrobat and other forms using Word or Excel.

. Property Reports: Coordinated the development and completion of an

extensive report on each property completed each year. The reports are

completed by the Property Manager and their supervisor and focus on

marketing the property, knowing the competition, reviewing and raising

rents, occupancy, delinquencies, and the physical property.

. Management Meetings: Responsible for the coordination and planning of

bi-monthly meetings with the President, Accounting supervisor and

other Property Management supervisors.

. Personnel Evaluations: Complete annual reviews of Area Managers and

Property Managers and assist in the completion of reviews, evaluations

and counseling of on site employees.

Regional Property Manager

January 1994 - April 1999

Mid-Land Management, Inc.

Responsible for overseeing the performance of six Section 42 LIHTC

apartment communities in Wichita, Derby, Newton, McPherson and Mulvane,

Kansas totaling 834 units and staff of up to twenty two employees.

. Financial Variance Reports: Analyzed both positive and negative

variances of revenue and expenses as compared to the budget on a

monthly basis and prepared a report to the owners.

. Section 42 Regulations: Maintained accurate records of all prospective

and current residents to assure adherence to the LIHTC program

regulated by State agencies and the IRS. Kept updated on the rigorous

and changing regulations.

. Training: Conducted training sessions with employees on site on

telephone skills, leasing apartments, marketing the property, fair

housing, time management and Section 42 procedures.

. Property Visits: Met with owners, their representatives, mortgage

lenders and state compliance representatives to review the upkeep of

the properties, occupancy trends and to make recommendations for

property improvements.

. Hiring: Reviewed resumes, interviewed, hired and trained new property

managers and completed second interviews and assisted with the hiring

process for other on-site employees.

Property Manager, McNeil Real Estate Management, Inc., Wichita, Kansas

May 1987 - January 1994

Sundance Apartments 496 Units November 1993 - January 1994

Quail Meadows Apartments 440 Units August 1988 - November

1993

Fox Run Apartments 336 Units December 1987 - August

1988

Woodbridge Apartments 182 Units May 1987 - December 1987

Promoted Responsible for organizing, directing and controlling the day-to-

day operations of the apartment community, regulating expenses and revenue

within budget guidelines. Directed staff of up to twelve employees and

coordinated maintenance, vendors and contractor. Implemented various plans

to increase occupancy and revenue by lowering turnover and improving

traffic and closing percentages of prospective residents. Responsible for

approval and ordering of supplies to maintain operations of the apartment

community and coding invoices to the proper expense accounts for payment.

Assistant Manager, McNeil Real Estate Management, Inc., Wichita, KS

April 1986 - May 1987

Woodbridge Apartments 182 Units

Conducted leasing activities, verified application information, daily

depositing and reporting of monies collected, tracking delinquent rent.

Planned resident social functions and published monthly newsletter.

CAREER HIGHLIGHTS/ACCOMPLISHMENTS

. Opened and completed Lease-up at new construction of apartment

communities under the LIHTC program in Newton, McPherson, Mulvane,

Topeka, Andover and northwest Wichita, Kansas.

. Coordinated the Property Management portion of the software conversion

from the Property Manager program used on-site at the Apartment

Communities and the Yardi program used at the accounting office to set

up Skyline Property Management software which is accessible from each

location.

. Developed the Employee Loss Prevention Manual as required by the

insurance company. The manual promotes a safe work environment and

includes several "5 Minute" safety training sessions completed on a bi-

monthly basis.

. Set up the Maintenance Information & Purchasing Guide to assist each

property with making consistent purchases and unit upgrades and other

maintenance related information. Bottom line pricing was set up with

a major supplier so the lowest price was given to all properties

without requiring large quantity purchases.

. Spoke at the Apartment Association of Greater Wichita on Resident

Retention on a Budget and What Employers Want From Employees.

. Coordinated and oversaw completion of half million dollars in major

contracts in 1992 and 1993 which included exterior carpentry repairs,

exterior painting, installation of vinyl siding, office and clubhouse

remodeling, roof replacement and landscape improvements.

. Maintained a corporate apartment program that occupied 20 to 40

apartments from 1990 to 1992 and resulted in up to an 11% positive

variance over budgeted rental revenue and increase Net Operating

Income by up to 5%.

EDUCATION

Bachelor of Science, Business Management

Kansas State University, Manhattan, Kansas

TRAINING

. Housing Credits 501: Advanced Issues, Elizabeth Moreland Consulting

Inc.

. Kansas Housing Resources Corporation Training Sessions - both on the

LIHTC program and accessibility/construction

. Iowa Finance Authority LIHTC Training Seminar and the annual Iowa

Housing Conference

. Attended various apartment management related training sessions and

seminars on Marketing, Advertising, Fair Housing, Resident Retention

and Section 42 Compliance

COMPUTER SKILLS

. Microsoft Office - including protected fill-in forms in Word

. Adobe Acrobat - including converting documents from Word to Adobe

Acrobat, setting up drop-down menus and fill-in forms.

. Skyline Property Management Software and Property Manager Software

. Familiar with Yardi Property Management software and Compliance

Administrator software by Classic Real Estate

PROFESSIONAL AFFILIATIONS

. Apartment Association of Greater Wichita, former board member

. Coventry Condominiums Homeowners Association, former board member

. Kansas State University Alumni Association and Wichita Catbackers

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