Manager Customer Service

Randy Whitford

*** *. ******* **. *********, MI *8821 517-***-****

Objective _______________________________________________________________________________

Seeking a position in Retail Management where I would be able to use my Associates Degree in Business, along

with my 14 years of direct experience as an asset to the company.

Profile _________________________________________________________________________________

Motivated, personable, business professional with Associate Degrees and a successful 12 year track record of

profitable business management. Received awards for sale increases, labor, shrink, and won several in house

contests. Excellent team building skills.

Skills Summary _________________________________________________________________________

1. Managed over 50 employees 4. Hire/Train staff and 7. Scheduling

2. Oversaw 5 store operations management 8. Conflict Resolution

3. Helped increase profit and 5. Wage and Labor control 9. Visual Merchandising

sales 6. Reduced Shrink to 10. Customer Service

under 1%

Employment History _____________________________________________________________________

HOBBY LOBBY – Muskegon, MI

Store Manager, 2005 to 2007

FINISHLINE – Flint, MI

General Manager, 2002 to 2005

CHAMPS SPORTS – Taylor, MI

Store Manager, 1997 to 2002

KESSEL’S FOOD MARKET – Saginaw, MI

Manager, 1995 to 1997

WHITFORD CHILDCARE – Lansing, MI

Owner, 1993 to 1995

SAVE A LOT FOOD STORES – Lansing, MI

Manager, 1991 to 1993

Education ______________________________________________________________________________

DAVENPORT COLLEGE OF BUSINESS – Lansing, MI

Associate in Business.

HOLT HIGH SCHOOL – Holt, MI

High School Diploma

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