Susan D. Erickson
Eagan, MN 55122
E-mail: ********@*******.***
Cell Phone: 763-***-****
OBJECTIVE: Human Resources and Office Administration are of special
interest to me, although, I have many other skills and
experience that I believe would make me a valuable asset. I am
currently seeking employment with an organization that would
give me an opportunity to grow, and be challenged while
benefiting the employer to achieve their company's goals and
direction.
5/10-1/11 Hall Enterprises dba Logistics Planning Services Office
Administrator/Receptionist
Mendota Heights, MN 651-***-****
. Performed office administration/receptionist
duties; answer phones and direct calls to proper
group team, greeted guests, arranged conference
room meetings and conference calls, arranged
travel and hotel accommodations for employees and
guests, event planner/coordinator, coded invoices
for payment, received and sorted mail.
. HR benefits coordinated paperwork completion for
new hires, reporting new hires with the state of
Minnesota, I-9 Records, W-4 completion, bank
information for direct deposits, applications to
be completed for health and dental care.
Presentation of confidentiality agreements to be
signed by new employee. Maintained up-to-date
State and Federal Compliance Posters (OSHA
regulations).
. Handled CSR phone calls for logistics routing and
shipment instruction requests, assisted
clients/vendors with invoice and payment
questions.
. Coordinated and handled office supply inventory
and purchasing.
. Maintained copier/printer/fax/scanner and postage
machine.
. Assisted client support teams on projects as
required.
9/09-3/10 Pioneer Plastics, Inc. Office Manager
Hopkins, MN 651-***-****
. Entered Purchase Orders into Peachtree as
received.
. Invoiced clients as orders were completed and
shipped.
. Entered Accounts Payable into Peachtree and cut
checks for payment when bills were due.
. Created EDI invoices for Target Corp.
. Processed payroll invoices for Temporary Employee
hours worked.
. Maintained HR and Employee Files, production, and
tooling files.
. Answered phones, opened mail and processed the
deposits.
3/08-7/09 Fox-1 Drafting & Design Administrative Contractor
Eagan, MN 651-***-****
Assignment for: Flint Hills Resources, Pine Bend,
MN
Position: Project Controls Clerk
. Maintained and updated project forecasts for the
Oil Refinery Spending Plan for Refinery Leadership
Team, Project Managers and Engineers.
. Log and track Authorization for Expenditures
(AFE's) for Project Spending on Capital & Expense
projects.
. Issued work orders in Maximo for Capital & Expense
projects.
. Processed Project Change Requests for work orders
into Change Request Database.
. Processed Closure Forms for completed, inactive
and cancelled AFE projects.
. Purchasing Card Administrator for employee company
credit card statements. Verified statements for
appropriate signatures and receipts attached for
check-in.
. Perform clerical and administrative duties, as
required. Distribute department mail.
9/07-10/07 Thermotech Company Human Resource Assistant
Hopkins, MN 952-***-****
. Assist HR Dept. with establishing and maintaining
files for all active employees. Maintain employee
information on ADP, SAP, Kronos and IVIS systems,
as required.
. Process terminated employees, submit COBRA
information to outsourcing vendor, process
terminations to benefits programs and update
benefit database, process separations to TALX UC
eXpress, and other related records.
. Assist employees with questions regarding
benefits, policies, and procedures. Consult with
other HR team members for direction if necessary.
. Maintain applicant Flow Log, Job Seeker, and
assist applicants, as required.
. Maintain active production list and open hourly
requisition list.
. Perform clerical and administrative duties, as
required. Distribute department mail and incoming
faxes.
. Operate switchboard and direct calls to
appropriate personnel, serve as receptionist, and
assist visitors in determining proper contact.
10/06-3/07 Park Nicollet Health Services
Sr. Administrative Assistant
St. Louis Park, MN 952-***-****
. Physician Reviews - First Year and Consultant
Status. Sent out and compiled physician co-worker
surveys. Gathered patient surveys, chart and
dictation completion record status. Tracked
physician credentials and pictures for Bio's.
Coordinated and scheduled reviews to be held by
Physician, Department Chair and Chief.
. Assistant to the Primary Care Department Chairs
(Family Medicine, Internal Medicine, Pediatrics
and Urgent Care). Maintained their administrative
calendars, scheduled meetings, contact person for
Primary Care Departments. Assisted Chairs as
needed in projects as needed.
. Assistant for the Personnel Committee -
Transcribed minutes, assembled agendas, gathered
pertinent information on Consultant and CBOG
candidates for monthly meetings.
. On-Call scheduler - Coordinated and maintained
scheduling and changes to the On-Call schedule for
Administrator and Physician on-call.
. Assisted and back-up for other Sr. Admin.
Assistants in the Health Services Department.
1/95 - 6/05 CoreSource (Third Party Healthcare Administrator) H.R.
Admin. Asst.
Brooklyn Park, MN 800-***-****
. Administrator of benefits including, but not
limited to; Medical, Dental, Life Insurance,
Flexible Benefits, Tuition Reimbursement, STD,
LTD, Worker's Compensation, FMLA, Vacation, Sick
and Personal Time.
. Prepares location payroll for submission to
Corporate Human Resource department for final
processing. Completes all new hire information,
employee changes to payroll. Audit bi-weekly
payroll and make any adjustments as necessary.
Maintain current employee records.
. Conduct and coordinate benefit orientations, exit
interviews, performance reviews, recruitment
process, writing and placing advertisements for
open positions. Conducting preliminary
interviews, reference checks and making job
offers.
. Coordinate the employee termination process.
Arrange for alternate staffing needs as necessary.
. Administrative duties for office, Word, Excel, Org
Charts, Purchasing and Accounts Payable. Assisted
in annual/monthly branch budget planning.
. Office trouble shooter for office equipment,
maintained telephone system and VRU.
10/90 - 1/95 KBL-Media (Now Time Warner Cable) Office
Administrator
Minnetonka, MN 952-***-****
. Administered Human Resources/Benefits - Payroll.
. Supervisor of Support Staff.
. Interviewer for New Hires.
. Word Processed Corp. Reports, Sales Proposals.
. Accounts Payable/Receivable, Petty Cash.
Annual/Monthly budget planning.
. Generated, Processed, Maintained all Trade
Agreements.
. Office Buyer (Equipment, Supplies, and Services).
EDUCATION:
6/81 - 7/82 Scot-Lewis Beauty School 9/79 - 3/82
Burnsville Senior High School
Bloomington, MN Burnsville, MN
EQUIPMENT KNOWLEDGE & SKILLS:
. Typing: 65 wpm - Transcription: 50 wpm
. Notary Public
. Software: Microsoft Office Professional (Word, Excel, Powerpoint,
Access), Microsoft Outlook, Peachtree Accounting, Adobe, Windows Org
Charts, Erisco, Maximo, ADP, SAP, Kronos, Tracks, Local Area Network
(LAN) experience.
. Various telephone software and VRU equipment.
. Fax Machines, Copiers, Printers, Scanners and Mailroom Equipment.
REFERENCES:
Available Upon Request