Management Training

Dr. Bari L. Courts

Home Address: **** ********* ***. *******, **** 45103

513-***-**** (cell) 513-***-**** (fax)

Email address: ********@***.***********@aol.com

Education

Ph.D. – Capella University – Organization and Management

Minneapolis, Minnesota July 2001 – October 2005

Primary subjects – e-business strategies, organizational development, and research methods.

Dissertation: FINAL AUCTION PRICE DETERMINANTS ON EBAY

MBA - University of Cincinnati ‘91 – Management and Finance

Cincinnati, Ohio August 1989 – June 1991

Primary subjects – management, finance, accounting, leadership, quantitative analysis,

marketing, strategic planning, and entrepreneurship .

BS - Kenyon College ‘89 - Mathematics

Gambier, Ohio August 1985 – June 1989

Primary subjects – mathematics, computer science, and economics.

Senior Comprehensive Presentation Topic – Mathematics: Prime Numbers

Graduate Certificate – Online Instructional Design - Capella University ‘03

International Teaching Experience - Vietnam - Spring 2009

I had the opportunity to teach 110 graduate students in Vietnam during the Spring

of 2009.

Current Work Experience

Indiana Wesleyan University – Online Facilitator February 2003 - Present

I have taught numerous undergraduate and graduate business classes.

Classes taught include:

Operation Management Project Management

Organizational Behavior Information Systems Technology

Negotiation/Conflict Resolution Web Application Development

Principles of Self-Management Philosophy of Corporate Culture

North Central University – Online Facilitator March 2006 – Present

I am currently the Team Leader in charge of the entire E-Commerce Department and

teach various students in the ecommerce department. In addition, I am either the

chair or on the committee for over 20 dissertation learners. I have chaired

numerous students through their doctorate degrees.

Columbia Southern University – Online Facilitator March 2005 – Present

I am currently an online instructor. I have taught 12 different MBA / DBA courses.

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Previous Work Experience

Western Governors University – Online Mentor July 2004 – November

2008

I was an online mentor for both graduate and undergraduate students. In addition, I

participated in graduate degree item writing, writing of test questions for their

graduate business programs. And I developed curriculum for their MBA program.

DeVry University – Online Facilitator November 2006 – 2010

I am currently an online instructor, and have taught numerous sections of the

undergraduate business Capstone course.

Convergys May 2000 – July 2003

I aided Convergys in the full implementation of Peoplesoft 7.5 in 2000, and I was the

reporting team lead for the Peoplesoft 8.4 upgrade. I worked in the financial reporting

department where we produced and maintained reports built with the following tools.

NVision Crystal Reports SQR

My responsibilities included building new reports, troubleshooting existing reports, and

modifying reports due to organizational changes. The help desk calls were filtered though

my desk, and I either corrected the problem myself or passed it on to fellow co-workers.

Emerging Business Concepts, Inc. Nov. 1999 – May 2000

I was the database administrator and webmaster for a small marketing company

using Windows NT and a Goldmine database. I created a website for them that

allowed online sales. The site is currently offline as the company has changed

marketing directions, but the site can be made available if needed.

Courts Financial Services Nov. 1991 - 2000

I was the owner of my own insurance practice. I held a license with over 20

insurance companies. My main markets consisted of:

Tax-Sheltered Annuity business in the 403(b) and 501(c) markets

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with an emphasis on primary school district employees

Business Group Insurance – Health, Life, Disability, 125 Plans

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(including Dental and Vision)

Business Individual Plans – Deferred Compensation, Key-Man

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Insurance, and Buy-Sell Agreements

Investments – 401(k) plans, SEP’s, SAR-SEP’s, and IRA’s

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Fixed and Variable Annuities

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Life Insurance – both Whole Life and Universal Life

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Online Websites

SouthernGateway.org – This site is used to support the barbershop chorus I sing in here in

Cincinnati. We use it for all kinds of things including selling CD’s and tickets to shows.

Allstar-SelfStorage.com - This site is used by my self-storage business. I am the owner.

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Training Experience

Training Leader – I was the leader responsible for teaching a three-hour training course on

the new OLAP reporting tool at Convergys. It was taught through a combination of Internet

(visual) and conference call (audio). I was responsible for course content. In addition, I was

the co-team lead for the Peoplesoft 8.4 upgrade end user training team where we trained

over 1000 employees over the Internet.

Seminars - Conducted over seminars on financial planning and long term care. I created,

organized, and presented the seminars over a five-year period to over 2000 attendees.

Computer Courses– While at Kenyon College I was a student teacher in the computer lab

where I taught a non-credit introduction and intermediate computer courses to incoming

freshman.

Insurance Certifications

ChFC - Chartered Financial Consultant American College Bryn Mawr, Pa.

Required 10 courses with competency exams for each course.

• HS 315 Personal Risk Management and Insurance

• HS 320 Fundamentals of Financial Planning

• HS 321 Income Taxation

• HS 322 The Financial System and the Economy

• HS 323 Individual Life Insurance

• HS 328 Investments

• HS 329 Wealth Accumulation Planning

• HS 330 Fundamentals of Estate Planning

• HS 332 Financial Planning Applications

• HS 336 Financial Decision Making at Retirement

Technical Certification and Training

Peoplesoft Technical Pro Certification

This is Peoplesoft’s professional certification program for independent consultants.

Peoplesoft courses:

Peoplesoft: PeopleTools I Course

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Peoplesoft: PeopleTools II Course

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Peoplesoft: SQL/SQR Course

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Peoplesoft: PeopleCode Course

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Peoplesoft: Process Scheduler Course

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Peoplesoft: Financial Overviews Course

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Deloitte & Touche Training for Peoplesoft: Query Course

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Deloitte & Touche Training for Peoplesoft: Advanced Query Course

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Deloitte & Touche Training for Peoplesoft: Crystal Reports Course

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Deloitte & Touche Training for Peoplesoft: Advanced Crystal Reports Course

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Deloitte & Touche Training for Peoplesoft: General Ledger I Course

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Deloitte & Touche Training for Peoplesoft: nVision for General Ledger

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Visual Basic 6 courses:

Object –Oriented Programming: Visual Basic I

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Object –Oriented Programming: Visual Basic II

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Microsoft Certified System Engineer (MCSE) courses:

Networking Essentials

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Microsoft Office Proficiency Levels:

Word – Intermediate Skill Level

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Excel – Advanced Skill Level

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PowerPoint – Intermediate Skill Level

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Access – Intermediate Skill Level

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Seagate Crystal Reports

• Two years experience with Crystal Reports in generating forms.

• Data pulled from a dBase IV database (Maximizer Contact Manager).

• Typical reports included: Sales Reports, Income Reports, Project

Management Reports, Production Reports, Telemarketing Reports, and Prospect

Tracking Reports.

• Experience using criteria, table-joins, formulas, and sub-reports.

• Attended Crystal Reports Power Users training course (03-12-02, 3 days)

Maximizer - Contact Management program

• Installation and upgrade of the program

• Customization of database and client files to manage all client data

• Merging client data with telemarketing module. This increased the efficiency

resulting in more than doubled the number of phone calls made per hour.

Completed Graduate Courses

Online Instructional Media Tools Techniques for Online Teaching

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E-business Fundamentals E-business Development for the Web

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Management in E-business Advanced Research Topics

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Management and Organizations Leadership

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Quantitative Methods Managerial Communications

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Information Systems Management Organizational Management

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Entrepreneurship Microeconomics

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Marketing Strategy and Practice Accounting and Financial Management

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Strategic Planning Statistics

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Information Systems Management Organizational Management

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Human Development Organizational and Group Dynamics

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Conventions Presented

Slone – C Conference on Online Learning – October, 2009

Presentation: “Using Multimedia in Online Education”

The 2nd Annual Distance Education Conference at Youngstown State University,

Bari Courts & Jan Tucker 2009, October. The Benefits of Multimedia in

the Online Classroom. Youngstown, OH.

Ebay Live - June, 2007 – Boston

Presentation: “Easy Listing Strategies to Maximize Profits”

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Ebay Live - June, 2006 – Las Vegas

Presentation: “Word of Mouth Marketing in 5 Simple Steps:

Ebay Live - June, 2005 – Chicago

Presentation: “How to Effectively Market Your eBay Store

Ebay Live - June 2004 – San Jose

Presentation: “Business Planning & Financial Management for Success

Book / Article Reviews and Publications

Courts, Bari L. & Tucker, Jan. P. (2010, January). “Grade inflation in the college classroom.

Foresight”, The Journal of Future Studies, Strategic Thinking and Policy, Volume 12,

Number 1, pp. 45-53. Publisher: Emerald Group Publishing Limited. ISSN: 1463-6689

Bari L. Courts, "Using Multimedia in Online Education" Education and Information Technologies, 97 (April 2009): 17-19.

Bari L. Courts, "Are We Helping Students by Automating Education?”, ELearning Developers Journal, 5 (December

2008): 85-89.

Review of Faculty The Overall Effect of Online Audio Conferencing in Communication

Courses: What do Students Really Think? by Lynn M. Disbrow, Journal of Online

Learning and Teaching, Vol. 3 (June 2008): 226-248

Review of Supporting the Hybrid Learning Model: A New Proposition, by Farhang

Mossavar-Rahmani and Cynthia Larson-Daugherty, Journal of Online Learning and

Teaching, Vol. 3 (March 2007): 67-90.

Review of Faculty Learns Curriculum and Teaching Capacities: Online Training Evaluation by Luis M. Villar and Olga

M. Alegre, Journal of Online Learning and Teaching, Vol. 3 (Sept. 2006): 122-128.

Awards

Million Dollar Round Table 1994 - 1997

Qualifying members represent the top 6% of the licensed insurance professionals worldwide.

Additional Skills

Management - Managed the operation of a telemarketing team who supplied

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appointments to agents.

• Organization - Organized and budgeted for recruitment of agents and the

distribution of 30,000 hand-delivered leads in a 4 state territory.

• Software implementation - Implemented office computers with telemarketing and

contact management software.

• Creativity - Built a company website that accepts orders and offers customer

feedback.

• Excellent problem solving capabilities and able to work under time constraints.

• Strong rapport with peers and confident in abilities

Hobbies:

I am also an active member of the Southern Gateway Barbershop Chorus in Cincinnati

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and The Alliance Barbershop Chorus in Columbus.

I play soccer at least three times a week on various teams.

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Community Involvement

Current Executive Vice President for the JAD District of the Barbershop Harmony

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Society.

Recent Host Chairman for the 2009 Spring Barbershop Convention.

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10 years as the junior varsity women’s soccer coach at Glen Este High School.

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References

Available upon request.

Contact this candidate