Sales Manager

STACEY M. MILER

**** ******** ****, ******, ** 32732 . c-407-***-****.

***********@*****.***

Customer Relationship & Marketing Manager

Communications and marketing professional with over 10 years experience in

direct sales, consumer marketing and B2B relationship marketing.

Experience in managing corporate and field marketing resulting in proven

revenue growth. Skilled in creating and implementing sales and marketing

campaigns based on corporate goals, objectives and consumer and product

market research.

Qualifications

( New Business Development ( Lead Generation

( Competitive Market Analysis ( Direct & Channel

Marketing

( E-Commerce Strategy & Development ( Event Management

( Program & Product Training ( Communications &

Presentations

Professional Experience

On Site Audio Post Production Studio, Orlando, Florida

2008 to Present

Manager, Sales & Marketing, New Business Development

. Devised start-up marketing plan including new business development

strategies; identifying key players in global advertising and talent

agencies resulting in a 40% increase in new business.

. Created online presence utilizing social networking to support low-

cost marketing campaign generating qualified leads and increasing

company web traffic over 30% within (3) months.

. Point of contact for all customer service issues, client services and

management of client database. Maintain consistent contact through

face-to-face meetings, electronic communications and regular phone

calls to ensure client satisfaction.

Connexion Technologies, Orlando, Florida

2005 to 2008

Property Relations Manager

. Implemented Corporate Marketing initiatives growing revenues and

company footprint in the Southeast. Achieved by organizing and

executing resident events and promotions and working collectively with

property management and HOA's.

. Supervised all sales, marketing and operational issues related to

managing fiber optic telecommunications services for 30+ residential

communities and businesses (services including telephone, internet and

video services). Increased customer satisfaction and reduced customer

churn by 25%.

. Provided trainings and presentations to field associates, OEM's and

customers on programs and new products via webinars, newsletters and

in-person events.

AOL/Time Warner Communications, Maitland, Florida

2000 to 2003

Marketing Supervisor, Road Runner High Speed Online Division

. Launched and managed Road Runner retail marketing program creating a

new sales channel for both business and consumer services and

generating $20k+ in recurring monthly sales.

. Developed and executed an events calendar that required (3) off-site

events per quarter; reaching new customers and creating brand

awareness, buzz and positive community support. Qualified leads

generated and followed up after the events resulted in an average of

30% increase in net sales.

. Assisted in roll out of strategic, profitable marketing campaigns that

required extensive product and consumer research, program testing,

internal and external training and communications, collateral support

and post customer market research.

.

Education

Master of Arts - Mass Communications Bachelor of Arts -

Communications

University of Central Florida, 2005 University of

Central Florida, 1996

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