Customer Service Medical

Michelle M. Deak

**** ***** ***** ****, **********, Ohio 44048 440-***-****

******@********.***

Objective

To secure an Office/Administrative position through which I

can utilize my knowledge, skills and time to help others

and continue to grow

Skills

Professional Profile

. Computer knowledge in Microsoft Office, Outlook,

Excel, PowerPoint, & QuickBooks

. Knowledge of fax machines, copiers and other office

equipment

. Personable and approachable

. Time Management

. Customer service Interactions with young, elderly and

special needs clients

. Accuracy and Attention to detail

. Able to perform duties with little supervision

. Ability to work well with supervisor and fellow

employees

Experience

Lawn Maintenance Assistant

2008-Present Dj's Grass Grooming Plus., Kingsville, OH

. Client scheduling

. Billing

. Lawn mowing

. Yard maintenance

Registered Dental Hygienist

2007-2009 Mark W. McHugh, D.D.S., Madison, OH

. Ordered offices supplies

. Handled patient payment and insurance

. Contacted patients for reminders

. Scheduled re-care appointments

. Answered patient phone calls

. Obtained and developed radiographs

. Performed oral exams

. Cleaned teeth and provided preventive care by

educating the patient

. Maintained proper asepsis techniques between patients

. Reviewed and updated patient medical and health

history

Senior Nutrition Program Driver

2007 Ashtabula County Community Action Agency, Ashtabula,

OH

. Delivered meals to elderly and disabled people

. Organized meals according to client diet for delivery

. Kept records of delivery schedule

. Checked on health and well being of client

Michelle M. Deak

4100 South Ridge Road, Kingsville, Ohio 44048 440-***-****

******@********.***

Medical Records Librarian

2005 Community Counseling Center, Ashtabula, OH

. Maintained and organized client records and updated

paperwork

. Data entry

. Sorted and filed daily paperwork

. Made new client charts and closed old client charts

. Helped staff with choosing correct agency forms

. Assisted other agencies and clients in request for

confidential records from client charts

Ohio Reads Tutor

2004 Lakeland Community College, Kirtland, OH

. Tutored elementary children in reading

. Created a lesson plan specific to each student

. Taught learning techniques to increase student skill

level

Sheet Metal Fabricator

1999-2003 Lukjan Metal Inc., Conneaut, OH

. Worked with metal for heating and cooling components

. Operated machines and tools for shaping and bending

metal

. Packaged and labeled metal products for shipping

Education

Lakeland Community College, Kirtland, OH

2005-2007

Associates of Applied Science in Dental Hygiene May 2007

Currently Ohio Dental Hygiene Licensed

Courses:

. Dental Hygiene Program and Clinic

. Introduction to personal computers

. Medical Terminology

. Effective Interpersonal communications

References

References are available on request

Contact this candidate