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**-** ******** ****** ***. #*A ? Astoria, NY 11106
*************@***.***
Summary ? Strong analytical skills, talent in problem
identification and solving
? Detail-oriented, accurate and well organized.
? Hands on manager; able to motivate staff for maximum
productivity.
? Knowledge of Windows 2000, 95, Microsoft Word 6.0,
Outlook, Access, Excel 2000, and 5.0 Data Entry.
Education Hunter College New York, NY
B.A. Degree in Communications
Minor: Psychology
Professional Woodside Senior Center Queens, NY
Experience Clerical / Administrator 2006 to Present
? Perform a variety of clerical duties and other duties
pertinent to establishment.
? Provide information regarding activities and location,
also employees within Senior Center. Answer all inquiries
from persons entering establishment.
? Issue visitor passes when required.
? Collect and distribute paperwork, fax and photocopy
documents.
? Maintain filing system- sort retrieve, filed and achieve
records.
Marlboro Realty Associates
Property Manager 2002 to 2006
? Responsible for the day to day operations of several
cooperative and rental properties.
? Provide full administrative support to owner and Senior
Property Manager.
? Monitor payments of shareholders and tenants, commencing
legal action as needed.
? Prepare lease agreements, renewals and monthly board
packages.
? Maintain and process all account information using Micro-
Management and Re-manage database.
Greystone Property Management New York, NY
Property Manager/Collections 2001 to 2002
? Managed all collection and billing issues of MTA tenant
portfolio consisting of over 3000 accounts.
? Collected all revenues owed on problematic accounts.
? Handled all aspects of customer concerns and requests
including billing inquiries and follow-up on past due
accounts.
? Prepared and reviewed arrears report, taking necessary
action to enforce prompt payment based on findings.
? Used MTA YARDI database system and MS/Access to maintain
customer-tracking logs for default accounts and billing
inquiries.
? Updated Director of Tenant Management on status of
assigned tasks.
Mariposa International Corporation New York, NY
Building Manager 1994 to 2001
? Represented European Based owner in all aspects of
management operations.
? Supervised and trained new and present employees.
? Handled reception and daily interactions with tenants and
business associates.
? Processed all accounts payable and receivable.
? Met with new and current vendors negotiated prices and
reviewed contracts.
? Followed up on current and new work projects requested.