Professional Summary
. Over ** years of experience in Software Quality Assurance, Business
Analysis and Project Management. Strong ability to support multiple
simultaneous projects in a cross-functional, matrix
organizational structure in Health Care and Clinical (Oncology and
Genetics) business environments.
. Extensive experience in software implementations for regulated
industries (GCP & FDA requirements) and developing products using the
software development lifecycle (SDLC).
. Experienced in Project planning, execution, monitoring and resource
balancing skills with ability to support multiple simultaneous
projects in a matrix organizational structure.
. Experienced in coordinating and negotiating with vendors and off-shore
resources for IT project deliverables.
. Coordination of user acceptance testing and software development
deliverables through iterative evolutions.
. Used MS Word, Excel, Visio, PowerPoint, Project tools extensively to
prepare reports, system analyses, project plans to communicate with
stakeholders and business users.
Core Competencies
Project co-ordination and management, Requirement gathering and analyses,
Client interactions, Business analyses, Use case modeling, Prototype
design, Hiring and Managing test teams, Audit and Compliance, Automation
tools experience, Web Services testing, Health care and regulated industry
solutions expertise, Managing outsourced activities, .NET Testing
Technical Skills:
QA TOOLS : WinRunner 6.0/6.02/7.6, Test
Director 6.0/6.5/7.6, QTP 8.0, Load
Runner 6.2, SILK
5.0.2 Rational Tools, PVCS Tracker & Clear
Quest
TOOLS : Developer -2000 (Forms -
4.5, Reports - 2.5, Graphics - 2.5),
Visio & clarify
RDBMS : Oracle 7/8i/9i, MS-SQL Server 7/2000
& MS-Access
OPERATING SYSTEMS : MS- DOS, Windows NT, 2000, Sco UNIX,
HP-UNIX
PACKAGES : MS - Office '2000 (MS-Word, MS-Excel,
PowerPoint)
LANGUAGES : PL/SQL & SQL, Visual Basic, TSL scripting,
UNIX Shell
APPLICATIONS/OTHERS : Siebel, WebMethods, XML, MS-Share Point & JIRA
Professional Experience
Senior Software Quality Assurance Engineer
May 2000 to Present
LabCorp (Acquisition - Impath, Genzyme Genetics) (Reproductive and Oncology
Diagnostic Testing) New York, NY
Technical Environment: Oracle8i, 9i, SQL Server 2000, VB 8.0, Crystal
Reports 9.0, VB.Net
WinRunner 7.6 & Test Director 7.6
Genzyme Genetics now a division of LabCorp has an Oncology and pre-natal
diagnosis division. This division has an IT development and support
organization based in New York City.
Key Projects
FUSION- Is project designed to make minimal changes to the LMS resulting in
a custom interim laboratory management system that will be developed to
support the integration of the oncology business into the current Genzyme
Genetics LMS.
FORS- Is project designed to provide Oncology reporting capability to the
Fusion environment.
GOLDConnect- Is a web-based information service for Genzyme Genetics
clients
GAP- (Genetics Application Portal) is an acronym for the internal web based
application used by Genzyme Genetics Client Services, Accessioning, Service
Assurance and Billing staff.
iQCA- Client software that supports the automated analysis of IHC stains.
iScope- iScope digital pathology solution is a comprehensive Web-based
solution for the acquisition, viewing, analyzing, managing, reporting, and
sharing of specimen slides.
GeDI (Siebel, SCC, Client Interface and Xifin) -GeDI is multimillion dollar
project whose objective is to develop a new company wide IT system. One of
the major components of the project is to migrate legacy data from legacy
application.
Responsibilities in above projects
. Led and managed QA for projects using homegrown, industry and vendor
solutions. Solutions involved technologies such as .Net, Siebel,
Bioimagene, WebMethods, SCC, Xifin and other 2 tier and 3 tier
applications.
. Supervised a team of five QA functional test engineers.
. Sole responsibility for managing offshore testing resources which
included creating project plans, managing timelines and preparing
stakeholder weekly reports.
. Led and managed end-to-end Siebel testing which comprised of unit
testing, functional testing, integration testing, performance testing,
and user acceptance testing.
. Planned resources and schedules for functional and performance QA
activities for new and ongoing enterprise Internet and Intranet-based
& Client Server software applications.
. Coordinated automated testing activities using Mercury WinRunner.
. Stakeholder reporting and issue escalation as required on QA team and
project progress.
. Scheduled and managed weekly team meetings and reported on action
items.
. Worked with vendors to resolve issues with applications.
. Managed and involved in the gathering of user requirements,
documenting requirements, business processes, workflow analyses,
preparing functional specifications, test plans, trace matrices and
test summary reports for Web and 2 tier applications. Generated user
and functional specifications to help translate the user requirements
to test plans and cases.
. Responsible for the hiring and training of software quality assurance
team members.
. Responsible for compliance approval for QA/UAT code releases using
Clear Quest Tool.
. Performed Usability, Function, Integration, Compatibility,
Performance/Benchmarking, Validation/Verification, Acceptance and
Performance testing.
. Organized and supervised formal reviews of development documentation
(requirements & design document).
. Developed comprehensive test plans, supervised the design and
development of test cases, and implemented automated regression
testing.
. Responsible for Technical and business writing for online media,
including user manuals, online help, procedural guides, job aids,
reference material, and marketing brochures.
. Responsible for the reporting and maintaining of product defect log,
verifying fixed defects, and prioritizing outstanding defects using
PVCS Tracker.
. Provided and managed Project testing timeline estimates using JIRA.
. Extensively used My Web methods Tool during Portal testing.
. Conducted on-Site user acceptance testing and training classes.
. Extensively involved in the design and implementation of Clear Quest
tool.
. Executed manual and automated testing of VB.Net-based applications
running on SQL server.
Senior Software Quality Assurance Engineer
February 1998 to August 1999
M/S ATL Ltd (Agri Information System) Hyderabad, INDIA
Technical Environment: Oracle 7, SQL Server 7, VB, Crystal Reports, &
WinRunner 6.02 & Test Director 6.0
. Performed all aspects of software quality assurance: development of
test plans and test cases, unit, integration and acceptance testing.
. Gathered, analyzed and documented business requirements and wrote use
cases, based on information gathering sessions with business unit
stakeholders and technical team members
. Designed and managed beta testing program.
. Produced flowcharts and process diagrams.
. Assured technical accuracy and appropriate style of end-user software
documentation.
. Managed test case development and execution using Mercury
TestDirector.
. Executed automated testing using Mercury WinRunner.
. Reported product-testing status to executives.
. Ensured that products were developed according to requirements.
Software Quality Assurance Engineer
June 1997 to January 1998
Nile India Ltd (Inventory Control System) Bombay, INDIA
Technical Environment: Oracle 7, SQL Server 6.5, VB, Crystal Reports, &
WinRunner 6.0
. Wrote and executed system test plans & test cases for Client Server
software applications
. Wrote product documentation, printed user manual and training
materials.
. Designed and managed beta testing program.
. Reported and maintained product defects, verified fixed defects, and
prioritized outstanding defects.
Education:
Bachelor's degree in Economics and Commerce, Bombay University, INDIA
Post Graduate Diploma in Computer Applications from NIIT, Bombay, INDIA
Certifications:
Developing Clinical Data Management (CDM)
Barnett International, Raritan Valley Community College, Middlesex, NJ.
Software Quality Assurance: Delivering Consistent Quality
Learning Tree International, New York
References are available upon request.