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Quality Assurance Project

8844, United States
March 04, 2011

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Professional Summary

. Over ** years of experience in Software Quality Assurance, Business

Analysis and Project Management. Strong ability to support multiple

simultaneous projects in a cross-functional, matrix

organizational structure in Health Care and Clinical (Oncology and

Genetics) business environments.

. Extensive experience in software implementations for regulated

industries (GCP & FDA requirements) and developing products using the

software development lifecycle (SDLC).

. Experienced in Project planning, execution, monitoring and resource

balancing skills with ability to support multiple simultaneous

projects in a matrix organizational structure.

. Experienced in coordinating and negotiating with vendors and off-shore

resources for IT project deliverables.

. Coordination of user acceptance testing and software development

deliverables through iterative evolutions.

. Used MS Word, Excel, Visio, PowerPoint, Project tools extensively to

prepare reports, system analyses, project plans to communicate with

stakeholders and business users.

Core Competencies

Project co-ordination and management, Requirement gathering and analyses,

Client interactions, Business analyses, Use case modeling, Prototype

design, Hiring and Managing test teams, Audit and Compliance, Automation

tools experience, Web Services testing, Health care and regulated industry

solutions expertise, Managing outsourced activities, .NET Testing

Technical Skills:

QA TOOLS : WinRunner 6.0/6.02/7.6, Test

Director 6.0/6.5/7.6, QTP 8.0, Load

Runner 6.2, SILK

5.0.2 Rational Tools, PVCS Tracker & Clear


TOOLS : Developer -2000 (Forms -

4.5, Reports - 2.5, Graphics - 2.5),

Visio & clarify

RDBMS : Oracle 7/8i/9i, MS-SQL Server 7/2000

& MS-Access



PACKAGES : MS - Office '2000 (MS-Word, MS-Excel,


LANGUAGES : PL/SQL & SQL, Visual Basic, TSL scripting,

UNIX Shell

APPLICATIONS/OTHERS : Siebel, WebMethods, XML, MS-Share Point & JIRA

Professional Experience

Senior Software Quality Assurance Engineer

May 2000 to Present

LabCorp (Acquisition - Impath, Genzyme Genetics) (Reproductive and Oncology

Diagnostic Testing) New York, NY

Technical Environment: Oracle8i, 9i, SQL Server 2000, VB 8.0, Crystal

Reports 9.0, VB.Net

WinRunner 7.6 & Test Director 7.6

Genzyme Genetics now a division of LabCorp has an Oncology and pre-natal

diagnosis division. This division has an IT development and support

organization based in New York City.

Key Projects

FUSION- Is project designed to make minimal changes to the LMS resulting in

a custom interim laboratory management system that will be developed to

support the integration of the oncology business into the current Genzyme

Genetics LMS.

FORS- Is project designed to provide Oncology reporting capability to the

Fusion environment.

GOLDConnect- Is a web-based information service for Genzyme Genetics


GAP- (Genetics Application Portal) is an acronym for the internal web based

application used by Genzyme Genetics Client Services, Accessioning, Service

Assurance and Billing staff.

iQCA- Client software that supports the automated analysis of IHC stains.

iScope- iScope digital pathology solution is a comprehensive Web-based

solution for the acquisition, viewing, analyzing, managing, reporting, and

sharing of specimen slides.

GeDI (Siebel, SCC, Client Interface and Xifin) -GeDI is multimillion dollar

project whose objective is to develop a new company wide IT system. One of

the major components of the project is to migrate legacy data from legacy


Responsibilities in above projects

. Led and managed QA for projects using homegrown, industry and vendor

solutions. Solutions involved technologies such as .Net, Siebel,

Bioimagene, WebMethods, SCC, Xifin and other 2 tier and 3 tier


. Supervised a team of five QA functional test engineers.

. Sole responsibility for managing offshore testing resources which

included creating project plans, managing timelines and preparing

stakeholder weekly reports.

. Led and managed end-to-end Siebel testing which comprised of unit

testing, functional testing, integration testing, performance testing,

and user acceptance testing.

. Planned resources and schedules for functional and performance QA

activities for new and ongoing enterprise Internet and Intranet-based

& Client Server software applications.

. Coordinated automated testing activities using Mercury WinRunner.

. Stakeholder reporting and issue escalation as required on QA team and

project progress.

. Scheduled and managed weekly team meetings and reported on action


. Worked with vendors to resolve issues with applications.

. Managed and involved in the gathering of user requirements,

documenting requirements, business processes, workflow analyses,

preparing functional specifications, test plans, trace matrices and

test summary reports for Web and 2 tier applications. Generated user

and functional specifications to help translate the user requirements

to test plans and cases.

. Responsible for the hiring and training of software quality assurance

team members.

. Responsible for compliance approval for QA/UAT code releases using

Clear Quest Tool.

. Performed Usability, Function, Integration, Compatibility,

Performance/Benchmarking, Validation/Verification, Acceptance and

Performance testing.

. Organized and supervised formal reviews of development documentation

(requirements & design document).

. Developed comprehensive test plans, supervised the design and

development of test cases, and implemented automated regression


. Responsible for Technical and business writing for online media,

including user manuals, online help, procedural guides, job aids,

reference material, and marketing brochures.

. Responsible for the reporting and maintaining of product defect log,

verifying fixed defects, and prioritizing outstanding defects using

PVCS Tracker.

. Provided and managed Project testing timeline estimates using JIRA.

. Extensively used My Web methods Tool during Portal testing.

. Conducted on-Site user acceptance testing and training classes.

. Extensively involved in the design and implementation of Clear Quest


. Executed manual and automated testing of VB.Net-based applications

running on SQL server.

Senior Software Quality Assurance Engineer

February 1998 to August 1999

M/S ATL Ltd (Agri Information System) Hyderabad, INDIA

Technical Environment: Oracle 7, SQL Server 7, VB, Crystal Reports, &

WinRunner 6.02 & Test Director 6.0

. Performed all aspects of software quality assurance: development of

test plans and test cases, unit, integration and acceptance testing.

. Gathered, analyzed and documented business requirements and wrote use

cases, based on information gathering sessions with business unit

stakeholders and technical team members

. Designed and managed beta testing program.

. Produced flowcharts and process diagrams.

. Assured technical accuracy and appropriate style of end-user software


. Managed test case development and execution using Mercury


. Executed automated testing using Mercury WinRunner.

. Reported product-testing status to executives.

. Ensured that products were developed according to requirements.

Software Quality Assurance Engineer

June 1997 to January 1998

Nile India Ltd (Inventory Control System) Bombay, INDIA

Technical Environment: Oracle 7, SQL Server 6.5, VB, Crystal Reports, &

WinRunner 6.0

. Wrote and executed system test plans & test cases for Client Server

software applications

. Wrote product documentation, printed user manual and training


. Designed and managed beta testing program.

. Reported and maintained product defects, verified fixed defects, and

prioritized outstanding defects.


Bachelor's degree in Economics and Commerce, Bombay University, INDIA

Post Graduate Diploma in Computer Applications from NIIT, Bombay, INDIA


Developing Clinical Data Management (CDM)

Barnett International, Raritan Valley Community College, Middlesex, NJ.

Software Quality Assurance: Delivering Consistent Quality

Learning Tree International, New York

References are available upon request.

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