Customer Service Sales Representative

A ngeles Gonzalez

**** * **** ******, *******, I L 60608

Mobile: 312-***-****

Email: ***********@*****.***

O BJECT I VE

To obtain a position within a company that will offer me the opportunity to

u tilize my skills and experience as well as the opportunity to professionally

g row.

E XPER I ENCE

Smith Maintenance Company, Chicago, I L 2007 - Present

Receptionist / Office Assistant

• A nswer and direct all incoming calls

• Meet and greet all visitors

• H andle all customer service complaints

• Serve as the company t ranslator; English to Spanish

• F ile, fax and photocopy documentation for the President of

company

• Receive and distribute all incoming and outgoing mail

• U pdate and maintain filing system

BP Gas Station, Chicago, I L 2005 - 2007

Cashier

• Responsible for day to day t ransactions; cash, credit cards, etc.

• U pdated and maintained station’s inventory

• M aintained customer service relationship by assisting customers

w ith directions of local area establishments and various questions

r egarding products

Fashion Corner, Chicago, I L 1998 - 2006

Senior Sales Representative

• H andled cash register and credit card t ransactions

• I n charge of balancing cash drawer at the end of the day

• Responsible for ordering inventory

• A nswered and handled customer questions and complaints.

S K I L LS:

• Computers skills: Microsoft Word, Excel and M icrosoft

O utlook

• L anguages: Bilingual (English/Spanish)

• E xcellent interpersonal skills

• Confidence in my decision-making skills with responsibilities

E D UCAT ION:

• M alcom X College, Still Attending

o G.E.D. Chicago, I L

Contact this candidate