Customer Service Assistant

Dominique Suazo

*** ******* **. *** **, Hempstead, NY 11550

516-***-****: Litnique21@hotmail. com

Career Overview

Committed and motivated Legal Assistant with exceptional customer-relation and decision-making skills. Strong

work ethic, professional demeanor and great initiative.

Core Accomplishments

• Administration

• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying

collateral and scanning documents for inter-departmental use.

Reporting

• Maintained status reports to provide management with updated information for defendants cases.

• Training

• Successfully trained staff in all office systems and databases, policies and procedures while focusing on

minimizing errors and generating superior results.

• Customer Service

• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex

situations and resolving problems to maximize efficiency.

Education

December 2006 Katharine Gibbs School Melville,

Associates of Science Criminal Justice

South University,

Bachelors Legal Studies

course work: Law Enforcement, Software Applications,

Professional Development, Criminal Law, Critical Thinking, English Composition, Criminal Justice System,

Introduction to Psychology, American Legal System, Law and Evidence, Civil Law, Information Literacy,

Criminology,

Oral Communications, Introduction to Corrections, College Mathematics

Employment History

October 2009 to February 2011

A & J Process Services Westbury, NY

Affidavit coordinator

February 2008 to December 2009

Bristal Assisted Living Westbury, NY

Receptionist

August 2005 to February 2008

Bristal Assisted Living Westbury, NY

Waitres

References available upon request

Contact this candidate