Administrative Assistant Customer Service
Resume:
Detroit, MI *****
Phone 313-***-****
************@***.***
Sherelyn T. Walker
Objective Motivated Administrative Assistant with extensive experience
in supporting multiple groups. Know as exceptionally talented at
mastering new software, mentoring and praising others, dependable team
player, as well
as working well under pressure and completing all tasks required.
Professional attitude, reliable and time conscientious
Employment10/2000 - 3/2009 United Way for Southeastern Michigan
Detroit, MI
Administrative Assistant
Duties where to assist the Vice President of Basic Needs Business Unit
along with 4 other employees. Travel arrangement, mailings, mail merges,
copying, and data entry and handle the budget for 4 accounts. Maintain
database that resulted on time payments. Acquired special project by the
ability to obtain all information required in an accurate and timely
matter. Assist in coordinating the Food Implementation and Food Collaborate
team. Assist in coordinating the on line food survey. Help coordinate the
Poverty Breakfast and Summit.
3/1982 - 10/2000 Vispac, Inc.
Livonia, MI
Supervisor
Supervise 20 employees for data entry, order processor, file clerk,
customer services and tracking. Machine Operator for Binder Department,
Pick and Pack orders, assemble line worker and Hi-lo Driver. Progress
rapidly to Supervision while gaining experience in packaging, machine
operation (various), sort and bagged mail, receiving clerk and order
processing. Wrote Procedures for customer services. Assist in designing a
database for tracking order international and overseas. Saving the clients
money by using a reliable and reputable trucking company for packages
delivery.
Education May 1972 Byrd High School Shreveport,
LA
Accreditation: Certificates and Licenses from: Administrative Assistance,
ASE, MI Customer Service, Management and Supervision, Business Writing I,
Business Writing II, Product Positive Attitude, Goal Setting, Making
Relationship Work, Staying Calm, Win Win, Accurate, Communication,
Interpersonal Skills, Words 2000, Outlook 2003, Excel 2000, Enterprise, and
Power Point 2000 Level 1, and Customer Relationship, LandMark, MI
Sherelyn T. Walker Page 2
Summary of qualifications
Excel, Words, Outlook, Power Point, Enterprise, Filing (numeric and alpha),
Data Entry, Manage Multi Budgets, Grant writer, Schedule meeting, maintain
calendars for the departments, and Travel arrangement.
Volunteer experience: Detroit Youth Day, Job Expo, Volunteer Luncheon,
Operation ABC, No Worker Left Behind, Tax Preparer, NFL Winter Blast, and
work with the Detroit Lions and Tyson frozen food drive.
Awards received: Combine Federation Campaign and State Employee Campaign.
Contact this candidate