Customer Service Front Desk
Resume:
Aileen Lisko
Hampstead, MD *1074
******.*****@*****.***
Key Skills
• Softdent Dental Software
• Front Desk Expertise
• Insurance/Billing
• Organizational Skills
• Customer Service
Professional Experience
Dental Office (Front Desk) 2010 – Present (Smiles4Children, 10045 Baltimore National Pike, Ellicott
City, MD)
Expertise in Softdent dental software
Responsible for Insurance submissions
Exceptional front desk services
Trusted to maintain patient personal records
Scheduled lab cases and appointments
Able to explain dental treatment plans to patients
Responsible for scheduling patients
Dental Office Manager 1987- 2010 (Lenoard Buckheit, DDS Falls Road, Baltimore MD)
Responsible for office design from the ground up
Solely responsible for Dental Office operations
Expertise in Softdent dental software
Responsible for Insurance submissions
Expert front desk services
Well versed in chair side assistance
Purchasing of supplies and materials
Trusted to maintain patient personal records
Submit payroll
Scheduled lab cases and appointments
Able to explain dental treatment plans to patients
Dental Assistant 1980 – 1987 (Dr. Goldsmith, DDS Laurel, Maryland)
One of three chair side assistants
Assisted Dr. Goldsmith with all patient needs
Able to explain dental treatment plans to patients
Education
Laurel Senior High School – 1978
Area of Studies: General Curriculum
University of Maryland – 1983
Area of Studies: Interior Design
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