Administrative Assistant Management

Shronda L. JOhnson

**** ****** ****** **, ******** md

Telephone: 202-***-****

E-MAIL: *******.*******@*****.***

Professional experience

Amwell Physical Therepy

February 2010 - Present

Receptionist, Greenbelt, MD

. Care for geriatric patients and other age groups diagnosed with

musculoskeletal, neurological, vascular, and cardiac conditions under

physical therapist supervision.

. Document date patient date in computer system

. Scheduled and greeted patients; answered telephones; purchased supplies;

and performed data entry, billing, and coding.

. Maintained new referral tacking system that improved patient care;

identified and resolved problem of delays in patient treatment.

ASPPA

February 2008 - October 2009

Receptionist/Administrative Assistant, Arlington, VA

. Maintained the records department operations including: opening all

official files, sorting incoming documents; handling file request; out

filings; storage retrievals and returns.

. Entered all checks and credit card applications on Excel spreadsheet

ledger for conference, web casts, and testing registration payments

. Reconstructed, maintained, and organized files not adhering to the

departments standards

. Entered new staff members personnel information into the (IMIS)

database and members who need to update their personnel files or

active accounts as members.

. Process all deliveries and shipment orders.

. Compiled and updated the ASPPA employee handbook with current news and

milestones. This is a highly sought after, much used document keeping

staff abreast of the agency policy and procedures

. Reset and issue member ID's and login's in the ASPPA (IMIS) database.

. Arranged, scheduled, and coordinated meetings, appointments, and

conferences, including all associated logistics. Meetings were

scheduled on Meeting Maker allowing extra time between meetings to

minimize conflicts

. Property custodian for the division, maintaining office equipment

such as: word processors, microcomputers, printers, and fax

machines.

U.S Dept of Commerce (NOAA)

July 2005 - July 2007

Secretary/Adminisrative Assistant, Silver Spring MD

. Coordinated the division move, acted as the primary liaison staff and

senior management, coordinated the relocation of the division, held

meetings to discuss floor plans and office moves with management, worked

with computer support services to ensure that telephones, computers, fax

machines, file cabinets, printers, boxes, and miscellaneous items were

moved to the right location

. Maintained and updated a variety of automated documents, reports,

databases, and information systems

. Independently, created a $94,000 budget for the entire staff with

minimal oversight from my supervisor. Continually monitored the

budget advising the supervisor regarding the technical aspects when

the budget was almost depleted.

. Drafted letter, memos and monthly reports for senior management

signature, reviewing for correct format and grammatical accuracy

. Requested staff member's yearly training and travel projections;

calculating the budget and estimated expenses for the fiscal year.

This information was thoroughly reviewed and data was entered into

the database to ensure that funds were available.

. Maintain time and attendance for the entire division: record leave and

overtime when appropriate

. Prepared authorizations and vouchers for division employees, create

budget worksheets and order office supplies and equipment while ensuring

that the copy room, reception area and office supply closet areas are

maintained while providing general administrative assistance to staff.

. Screened all incoming mail: separated mail into categories of

actions, signature, concurrence, information, and reading resulting

in improved time management for the staff members.

George Washington University

July 2001 September 2005

Office Assistant, Washington DC

. Responded to applicant questions by phone and mailed applications

statuses

. Registered students for classes entered the necessary information

into the database for billing processing; assisted students with

corrections to add/drop classes ensuring complete accuracy of

student's records.

. Ordered a variety of office supplies, completed requisitions form

and submitted to logistics for processing

. Updated and implemented filing system: created chronological,

subject, personnel, training, and travel file folders.

. Screened all incoming mail: separated mail into categories of

actions, signature, concurrence, information, and reading resulting

in improved time management for the staff members.

Education

Potomac High School, Oxon Hill MD

Diploma, May 2001

Other qualifications

. Proficient in Microsoft Word, Microsoft Excel, IMIS and Oracle

. Clerical speed of sixty-five words per minute

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