Customer Service Network

Saumil Jaiswal

*** ****** ***. ****** **** NJ *7306 Email- ******.*******@*****.***

Cell -732-***-****

OBJECTIVE I am seeking a challenging technical position in a

progressive company in Network Engineering.

And I am equally comfortable and qualified for an Electrical

Engineering position too.

EDUCATION Master of Science in Electrical Engineering

Dec 2010 GPA: 3.15

New Jersey Institute of Technology, Newark, New Jersey

Concentration: Networking & Communications

Bachelor of Engineering in Electrical and Computer Engineering

June 2008 GPA: 3.65

Sardar Vallabhbhai Institute of Technology, India

HONORS

Dean's list ('09 Fall, 2010 Spring & Fall), Member of Graduate

Student Association, IEEE Member.

RELATED COURSE WORK

Computer Networking Digital Systems

Power Systems

Network Security and Admin Wireless Networks

Data Mining

Internet Engineering Communication Sys

Computer Graphics

CAD for High Level Synthesis Process Management

Quality Assurance

STRENGTHS AND SKILLS

. Working on obtaining CCNA Certification.

. Experience in consulting customers & Clients.

. Quick Learner with strong working knowledge of software,

hardware, networking,

operating systems, security & applications, routers, switches,

hubs, servers.

. Possess Network and Security Troubleshooting & Problem

Resolution knowledge, Quality Control.

. Familiar with Network Documentation methodologies and tools

and Cisco Works.

. Experience with Security Firewalls (Netscreen) & configuration

and troubleshooting.

. Provide root cause analysis for various technical problems and

escalating them properly.

. Familiar with Basic Linux Commands.

. Familiar with VMware and other Virtualization tools.

. Strong communication and interpersonal skills coupled with

strong leadership attributes.

. Excellent organizational skills in addition to target oriented

work methodology to beat deadlines.

TECHNICAL PROFICIENCIES

Programming Languages: C/C++, HTML, XML,

Assembly language (X - 85, 86), Perl.

Design and Analysis Tools: Hp Open view, Sniffer, Cisco

Intrusion Detector, Infoblox tools,

F5Big Ip

load balancing techniques, Putty, GNS3, Net

Scout, PRTG,

Network

penetration and Testing tools, WIRESHARK, OPNET

Operating Systems: DOS, MS

Windows Servers (9x, 2000, ME, XP, NT, Vista, Win 7),

Mac OS, SUN Solaris, UNIX/ LINUX systems, Cisco IOS, JUN OS

Networking:

Ethernet, LAN/WAN, TCP/IP, IP Addressing and Sub netting,

DNS, DHCP,

MPLS, BGP, RIP, EIGRP, VoIP, Bluecoat, NetScreen

Router and

Switch configuration, Frame Relay, VLAN, VPN,

Checkpoint,

Bind, SNMP packages, Firewalls, SSH, Telnet, Ping

Additional: MS-office,

PowerPoint, GNU Tools, Adobe Tools, MS Project

MS

Visio, Microsoft CRM, Ticketing Software (MS PILOT)

EXPERIENCE

Networking Lab Administrator/Consultant - NJIT, Newark, NJ

(May '10 - Dec '10)

. Assisted instructor in conducting classes for Graduate

level course "Internet Engineering".

. Supervised and evaluated Circuit labs and to be

available as a learning tool for lab students.

. Implemented and upgraded Firewall platform built on

NETSCREEN Firewall Technologies.

. Configured CHECKPOINT system so all

firewall administration, monitoring, and performance

gathering could be done from a few management systems

within the university.

. Implement VPN connections using NetScreen NS5-GT and NS-

500.

. Implement Cisco IOS Firewall IDS using 2600 series

router.

. Planned and Implemented IP address Schemes and Subnet

Masks.

. Install Hardware: NICS, Hard Drive, Modems.

. Full scale analysis using Wireshark, TCP dump after

setting up test bench and observing the critical data

flow and traffic analysis.

Network Admin/Tech Support-ISP INC, Jersey City, New Jersey

(Nov'09 - April '10)

. Worked with Internet Service provider assisting with

technical maintenance.

. Assisted Network Administrators with maintaining high

standards of performance.

. Engineered and implemented the migration of the agency's

enterprise applications and related infrastructure to a

new data center with minimal downtime using Oracle

physical standby databases and F5 Local Traffic Managers

for fail-over and turn-up of the new site.

. Configured and implemented static route mapping in the

office network.

. Configured and installed Cisco routers 1700, 2600, 7200

series in multiprotocol networks.

. Experience gained in Layer 3 protocols and routing OSPF,

RIP, EIGRP.

. Configured Cisco Catalyst Switches 1900,2500,2900 series

. Resolved issues of network and provided Level 1 and

Level 2 tech support.

. Maintain Customer documentation using MS CRM

. Purchase Hardware and Software from different vendors &

suggesting Improvement within the firm by upgrading

products and support.

. Performed network migration from RIP to OSPF.

. Managing user accounts using Active Directory.

. Usage of NetScout for network monitoring and sniffing.

. Technical Support - NJIT, Newark, New Jersey

(Feb '09 - Sep '09)

. Responsibilities involved data collection, data

correction and database management in a Network

Security and Network Solutions software, work-order

scheduling, issuance and related office work.

. Assigned trustee rights, created users and login

scripts, installed operating systems, work stations and

print server, and administered security right.

. Experience gained handling IBM RS/6000 (AIX 4.3.3)

server.

. Consulted with Program Managers to troubleshoot systems

in 4 departments.

. Implemented HP OPENVIEW for network management

solutions.

. Installed and configured DHCP Client/server.

. Set up Windows NT Server and Run Back Up systems and

check Weekly.

Junior System and Network Administrator - Net rail Inc,

India. (Feb '08-Dec '08)

. Writing Test Plans and Knowledge of testing.

. Implemented a comprehensive statistical monitoring

system for web traffic, bandwidth utilization, server

response time, server load, server uptime, file system

utilization.

. Performed configuration of Juniper Netscreen ISG

firewalls and Juniper M series Routers.

. Supervise Marketing and sales, prepared product

presentations for customers/Clients.

. Created and maintained detailed procedural

documentation regarding operating system localization,

installation and configuration of software packages,

vendor contact information, etc

. Planned and implemented a high-speed WAN backbone based

on IP, frame relay, and ATM communications technologies

to provide high-speed Internet access services

Network Engineering Intern - P. K. Electronics Ltd., India

(Jan '07 - Dec '07)

. Worked as a leader of the project team, responsible for

designing a 40-line EPABX system using micro-

controller.

. Implemented QoS using FIFO, Weighted Fair Queuing, and

Priority Queuing.

. Network Design and simulate the network configuration

in Lab & ensure proper completion of tasks in given

time frame. Also, seeing proper functioning of the PBX

systems.

. Experience gained in telephone networks, DTMF decoders,

and micro-controller and digital communication systems,

Network Technologies.

Technical Analyst/Helpdesk - ECT International, India

(May '04 - Dec'06)

. I worked in the software testing department,

Documentation and IT

. Provide daily technical support for email, Network

connectivity, telecommunications,

peripheral equipment and system maintenance. Set up

computers and install software.

. Monitor the performance of servers and server clusters

and LAN management tools.

. Provided customer service and technical support to in

office and clients.

RESEARCH

Networking

. During my Master's Degree I learnt and had interests in

Neural Networks, Neuro evolution, Machine Learning, Embedded

System Software, Embedded Application Platform and assisted

my professor in lab with that.

Hardware-Software Co-design for System on Chip Design

. Data processing algorithm implemented in C code, applied to

the sensor data on PowerPC 405.

. Critical portion of the algorithm implemented in hardware to

achieve speed up in processing time.

PROJECTS

A Project On CDMA 3G EVDO REV A

. Set up and networked the project where it is used for video

telephony, VOIP.

. Researched about how to implement EVDO REV B and its

enhancements instead of

Rev A.

. Implemented cost saving techniques in VOIP, Video telephony.

OSPF Hierarchical Network Design

. Defined the number of areas, the number of nodes per area

and the nodes/links connecting.

. Provided rationale behind the area/node selection.

. Analyzed the designed network based on performance,

connectivity, cost, efficiency and survival.

Analysis of Lab Network using OPNET Modeler

. Requirements for the network to be simulated were understood

and components required for the network was chosen.

. The components were placed to obtain the network topology.

. The interfaces of the components were configured.

. The applications and profiles were configured.

. Simulation statistics were chosen (different applications

and different loads)

. Simulation was done for different network scenarios (3 LANs

chosen) and the network performance was observed and

compared for different network scenarios.

Contact this candidate