Customer Service Life Insurance

Location:

QUEENS VILLAGE, NY, 11429

Posted:

March 14, 2011

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Resume:

CATHERINE KISZAK

**-** ***** ******. ****** VILLAGE, NY 11429.

PHONE 718-***-**** Cell - 917-***-****

ckiszak@ yahoo.com

SUMMARY OF QUALIFICATIONS

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Over 25 years of

experience and knowledge in administrative functions serving policyholders

and general agents in

both Life Insurance Companies & Ocean Marine Insurance Company.

WORK EXPERIENCE

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Currently Working as a

Home Health Aide

1990- 2006 Great

American Insurance Company of New York Associate

Underwriter

Broadway

NY, NY 10006

. Assist in underwriting and binding ocean

marine business

. Analyze and evaluate experience data

. Maintain technical expertise of coverage's

and rating procedures

& issued policies

. Supported underwriting Manager in his daily

duties

. Also assisted different employee's in

their daily duties

. Handled Special Projects/Marketing Events

for work group

1984 -1990 United States

Life Insurance Company Customer Service

Representative

125

Maiden Lane

NY, NY

10038

. Answer inquiries from General Agents on

status of New business cases.

. Type checks and Attending Physician

Statements to Doctors and

Hospitals & resolved accounting problems.

. Trained newly hired employees.

1970 -1984 Metropolitan

Life Insurance Company Calculator Adjustment

Analyst

One

Madison Avenue

New

York, NY 10010

. Calculate premiums, cash value, dividends,

and advance Payments on policies.

. Verify calculations of Sales

Representatives commissions.

. Created a Training Manual to instruct

employees in proper

administrative procedures.

. Assisted Supervisor in daily functions.

EDUCATION

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Washington Irving High School Graduated 1970

New York, NY

College

of Insurance

1990

-1991-1992 - Took Work related Courses in Cargo, Hull & Protection &

Indemnity.

SELF DEVELOPMENT

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Life Office Management Association Exams in Fundamentals of Insurance,

Company

Operations, Law & Accounting, Took Courses in Lotus 1,2,3, Excel and

Windows 95

and

Windows NT and Power-Point. How to fix a computer .

Also do my own income tax for years.

Volunteer for Catholic Guild for the Blind and the Sisters of Life

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