Engineer Service

Location:

Posted:

March 08, 2011

PETER DONALDSON (JACK)

**** *** ******* **** ** E-MAIL *******@*****.***

PEARL, MISSISSIPPI 39208 PHONE 769-***-****

SUMMERY OF GUALIFICATIONS

. 15 Plus years Hardware and Software Experience

. I have had POS and Back Office Experience

. Extensive Mechanical and Electrical Skills.

. Have Installed, Repaired, Troubleshoot and Maintained

. Have received 500 Hours Employer Formal Training

EDUCATION

CONTROL DATA INSTITUTE; Los Angeles, California

DIPLOMA IN ELECTRONICS TECHNOLOGE; (Equivalent to Associate

Degree)

EXPERIENCE

TOLT SERVICE GROUP; Memphis, Tennessee (Working Jackson, Ms Area)

FIELD SERVICE TECHNICIAN; Responsibilities; FROM: 07/07 TO: 01/11

. Repair, Install, Maintain, Troubleshoot Hardware and Software

. Cisco Routers, Hubs, Switches, CSU/DSU, Printers and PC Workstations

. Windows XP, 2000, 2003, 2007, LAN/WAN, TCP/IP and VLAN

. Respond to User needs on the Network, Keep up with Paperwork Issues

. Maintain Company Vehicle Keep up on Parts Inventory

SYSTECH RETAIL SYSTEMS; DALLAS, TX (Working in Jackson, Ms)

FIELD SERVICE ENGINEER; Responsibilities; From: 02/05 to 5/07

. Upgrade, Install and Repair POS (Point of Sale) Computer Equipment

. Managed 4-6 Technician's, creating work schedules over seeing workers

. Performance Reviews, Budgetary issues Customer Satisfaction Reviews

ICL/ FUJITSU ; DALLAS, TX (Working in Jackson, Ms Area)

FIELD SERVICE ENGINEER; Responsibilities; From: 07/00 to 01/05

. Network Service including Severs, Routers, Hubs, Switches and UPS's

. Team Leader for 3-4 Tech's Scheduling Service calls and Installations

. Keeping up to date on Inventory and Maintenance on Company Vehicles