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Customer Service Sales

Location:
Lexington, Texas, 78947, United States
Posted:
March 14, 2011

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Career Overview

Highly enthusiastic and reliable customer service representative with over 3 years experience in fast paced environments.

Core Strengths

• Excellent Communication Skills

• Data entry

• Proficient handling large sums of money

• Client Relations

• Telephone inquires

• Experience with Microsoft Word,

Microsoft Excel, Microsoft PowerPoint

Accomplishments

Customer Relations:

• Consistently received positive feedback from customers and created repeat business by developing long-term relationships with

customers.

• Handled customer complaints and concerns.

Sales:

• Generated additional revenue through skilled sales techniques.

• Handled high volume sales with cash, credit cards, checks and gift card with 100% accuracy.

Muli-tasking:

• Cashiered with two cash registers at once in tandem to maximize customer flow.

Customer Service:

• Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Work Experience

Cashier/Sales Associate October 2010 to Present

Loehmanns Department Store – Katy, TX

Successfully acquired on behalf of company Gold card memberships and promotions weekly. Guaranteed positive customer experiences and

resolved customer complaints. Accurately process gift card purchases, Gold card memberships and any transaction including credit cards,

cash and checks. Answering phones and directing phone calls for proper assistance.

Cashier/Sales Associate September 2009 to January 2010

Forever XXI Clothing Store – Houston, TX

Greeted customers entering the store to ascertain what each customer wanted or needed. Accurately balanced cash drawer after every shift.

Clean and re-organize rack inventory sections of the store.

Cashier/Sales Associate May 2008 to December 2008

Ross Dress For Less – Marysville, WA

• Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Assisted customer with store and product complaints. Monitoring phones and directing calls.

Administrative Help January 2008 to March 2008

Snoco Properties - Everett, WA

Manage apartment complex on behalf of owners, including evictions.

Education

Lonestar Community College, 2010 Houston, TX Basics



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