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Administrative Assistant Management

Opa Locka, Florida, 33054, United States
March 14, 2011

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Rogeria J. Higgs

**** ** ***** ******

Miami Gardens, Florida 33054


Objective: Pursuing a position with an organization that will utilize my

education and experience while at the same time offer

opportunities for continuing professional development.


. Self-motivated, confident, high energy

. Excellent writing, speaking and counseling skills

. Poised and professional with both top management and support


. Reputation for taking initiative and seeing a task through to


. Proficient in Microsoft Word, Excel, and Outlook

Professional Experience

Barry University- Assistant Director of Admissions 2009-2011

Advise prospective students via telephone and in person about basic

health science programs

Design specific marketing initiatives to increase prospective

student population for the Health Sciences Program

Follow up with applicants in regards to university events and items

needed to complete file for review

Review applications to convert applicants to enrolled students

Maintain accurate conversion data on current prospects and

applicants for designated programs

DeVry University-New Student Coordinator 2005-2009

Assist in implementing strategies that serve to meet and exceed new

student start rates for the Department of Enrollment Management

Conduct weekly meetings with both admission representatives and

financial aid representatives to monitor student's progress towards


Develop and maintain relationships with other departments,

financial aid, registrar and academics in order to ensure a

successful transition for new students

Advise students on program requirements as well as register

students for appropriate classes for degree completion

Kaplan University-Academic Advisor 2003-2004

Advise students on course selections consistent with their degree


Respond to students' questions using various communication media,

including but not limited to e-mail, phone, or internal messages.

Act as a liaison between the student and other departments,

including Financial Aid, Registrar, Academic Operations, Student

Services, and Faculty

Maintain statistical data, including admissions, withdrawals, and

change of programs, graduates, and registration, on Excel


Nova Southeastern University-Admissions Counselor 1998-2003

Informed prospective students on admission requirements,

procedures, and policies

Reviewed student files and evaluated transcripts. Posted

information in the university's database

Conducted interview workshops to train faculty on effective

communication skills and interview techniques

Participated in the interviewing process of potential students

Planned and implemented recruitment strategies throughout the U.S.

Supervised an office staff of three including hiring, training, and

evaluating job performance

Nova Southeastern University- Administrative Assistant 1995-1998

Scheduled introductory appointments for entrance into the medical


Processed files for admission, documented MCATs and GPAs and

tracked letters of recommendations

Entered applicant's data into the university data base

Responded to incoming calls and referred to the appropriate parties

Provided emotional support to encourage enrollment as well as

continuing participation into the program


Barry University, Miami Shores, FL

B.A., Broadcast Communication, 1995

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