Administrative Assistant Management
Resume:
Rogeria J. Higgs
Miami Gardens, Florida 33054
Objective: Pursuing a position with an organization that will utilize my
education and experience while at the same time offer
opportunities for continuing professional development.
Summary:
. Self-motivated, confident, high energy
. Excellent writing, speaking and counseling skills
. Poised and professional with both top management and support
staff
. Reputation for taking initiative and seeing a task through to
completion
. Proficient in Microsoft Word, Excel, and Outlook
Professional Experience
Barry University- Assistant Director of Admissions 2009-2011
Advise prospective students via telephone and in person about basic
health science programs
Design specific marketing initiatives to increase prospective
student population for the Health Sciences Program
Follow up with applicants in regards to university events and items
needed to complete file for review
Review applications to convert applicants to enrolled students
Maintain accurate conversion data on current prospects and
applicants for designated programs
DeVry University-New Student Coordinator 2005-2009
Assist in implementing strategies that serve to meet and exceed new
student start rates for the Department of Enrollment Management
Conduct weekly meetings with both admission representatives and
financial aid representatives to monitor student's progress towards
registration
Develop and maintain relationships with other departments,
financial aid, registrar and academics in order to ensure a
successful transition for new students
Advise students on program requirements as well as register
students for appropriate classes for degree completion
Kaplan University-Academic Advisor 2003-2004
Advise students on course selections consistent with their degree
plan.
Respond to students' questions using various communication media,
including but not limited to e-mail, phone, or internal messages.
Act as a liaison between the student and other departments,
including Financial Aid, Registrar, Academic Operations, Student
Services, and Faculty
Maintain statistical data, including admissions, withdrawals, and
change of programs, graduates, and registration, on Excel
spreadsheets.
Nova Southeastern University-Admissions Counselor 1998-2003
Informed prospective students on admission requirements,
procedures, and policies
Reviewed student files and evaluated transcripts. Posted
information in the university's database
Conducted interview workshops to train faculty on effective
communication skills and interview techniques
Participated in the interviewing process of potential students
Planned and implemented recruitment strategies throughout the U.S.
Supervised an office staff of three including hiring, training, and
evaluating job performance
Nova Southeastern University- Administrative Assistant 1995-1998
Scheduled introductory appointments for entrance into the medical
program
Processed files for admission, documented MCATs and GPAs and
tracked letters of recommendations
Entered applicant's data into the university data base
Responded to incoming calls and referred to the appropriate parties
Provided emotional support to encourage enrollment as well as
continuing participation into the program
Education:
Barry University, Miami Shores, FL
B.A., Broadcast Communication, 1995
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