Johnnie Whitfield
Home 915-***-****
Mobil 915-***-****
*******.******@*********.***
---EXPERIENCE---
Feb 2010 - Feb 2011 Lechmotoren U.S., Inc.
Warehouse/Shipping Clerk
Responsible for packing finished product for shipping
(shrink wrapping, boxing, labeling, heat-sealed
packing).
Staging finished product for loading
Load finished product onto truck, aircraft, and/or
rail-car.
Unload raw materials from truck, aircraft, and/or
rail-car.
Move raw materials to warehouse storage.
Responsible for quality control. No damaged product
is sent out. No damaged materials is accepted in.
Operate within ISO Quality Program.
Operate forklift, trucks, and/or rail-cars.
Complete daily logs and other paperwork as required.
Perform preventive maintenance(PMs) on forklift.
Communicate with operators from other shifts.
Clean and maintain work area.
Turn of and lock out equipment when not in use.
Verify and keep records on incoming and outgoing
shipment.
Prepare items for shipment.
Duties include assembling, addressing, stamping, and
shipping merchandise or material; receiving,
unpacking, verifying and recording incoming
merchandise or material; and arranging for
transportation of products.
Invoice Govt. installations using the WAWF (Wide Area
Work-flow) website.
Duties include inventory control.
Assist others in the day to day operations of the
firm.
Assist in the preparation of quotes and other Tasks.
Prepare spreadsheets and other documents as required
using Microsoft Office.
Conduct Price research utilizing Microsoft Access,
various Internet sites and computer based utilities.
Other duties as assigned.
Apr 2009 - Jul 2009 ACS
Sprint Advanced Technical Support
Provide call-in phone support for Sprint customers.
Resolve technical issues with cellphone operations
and network connectivity.
Resolve issues in regard to software interoperability
cellphones, Laptops, and personal computers.
Utilize specialized computer software to diagnose
and/or search for possible causes and solutions to
customer issues.
If no resolution could be found within the scope of
resources available to me, the issue was transferred
to Sprint Engineers.
Stay abreast of updates and technologies concerning
the sprint cellphone line.
Resolve billing issues.
Apply customer payments.
Suggest additional services.
Jul 1996 - Oct 2008 Walgreens
SIMC (Strategic Inventory Management System Coordinator)
Oversee entire stores merchandise inventory to ensure
accurate on-hand counts.
Ensure accurate warehouse orders by coordinating with
all departments.
Responsible for receiving warehouse truck shipments.
Responsible for quality control of received
merchandise and returns of damaged and/or defective
items.
Stock and organize shelves.
Rotate product to ensure freshness.
Assist other with other duties as required.
Create and share reports with store departments to
help with counts.
Receive vendor shipments.
Identify discrepancies with vendor shipments.
Update inventory counts in regards to any new product
counts received or any products returned or found to
be unsuitable for sale.
Coordinate all store inventory activities with the
store manager and the district level SIMS
Coordinator.
Jan 2003 - Aug 2007 Self Employed
PC Builder and Consultant
Build custom PCs as per customer requirements.
Repair PCs on customer sites or at home.
Use SSH,VNC, etc. to control customer PCs and fix
various software related issues.
Demonstrate software to familiarize customers with
new programs and functions
Deliver PCs to customers.
Install and/or Upgrade software.
Create and maintain MySQL Databases.
Maintain and acquire new business contacts by meeting
face to face with clients.
Suggest Custom builds and network infrastructures per
customer needs, such as graphic intensive work, or
database remote access.
Create MySQL databases for customer website back-end
use.
Create mock websites using PHP and MySQL, for
demonstrations.
Invoice customers using QuickBooks.
Order new parts for repairs and builds.
Update database counts for new parts received.
Return defective parts to Vendors.
Markup products and services.
Create advertising using 3D Studio Max, Blender, CS3
Photoshop, Illustrator.
--Education--
Misc
Mint Linux
SUSE Linux
Ubuntu Linux
PHP4,5
MySQL
Oracle VirtualBox
Network Administrative Duties
Microsoft Windows (95,2000,ME,XP,Vista,7)
Microsoft Office
Adobe Photoshop
US Army
Computer Assembly
Computer Operation
Radio Communications
Andress High School
High School Diploma