Training Office

Alexa J Benavides

917-***-**** *** Avenue C Apt *6D New York, NY 10009

*********.*****@*****.***

Professional Profile

Ability to type 70wpm

Knowledge of Microsoft Office, Word, Excel, PowerPoint

Able to identify goals and priorities and resolve issues

Good filing and organizational skills

Excellent communication skills and good networking with good interpersonal

skills.

Very presentable and have professional approach.

Energetic and optimist.

Professional Experience

Royal Alliance Associates New York, NY

2003-2010

Brokerage Services Representative

Responsible for the daily execution of various Middle Office functions such

as New Accounts, Cashiering, Distributions, and Transfer of Assets etc.

Researched and resolve customer issues / complaints.

Acted as liaison between clearing firm and Registered Representatives to

ensure transactions are completed in a timely manner.

Implemented cross training for fellow employees and training for new

employees

Scanned and coded various documents into Firm Proprietary Imaging System

assisting Firm's books and records requirements.

Reviewed New Account Applications and Account Documents (i.e.: Trust

Agreements, Estate documents, etc to ensure proper registration.

Established New Accounts and performed account maintenance when required.

CompUSA White Plains, NY

2000-2003

Cashier

Handling all cash and credit card transactions in department store

environment.

Balanced cash draw at close of shift.

Answered customers' questions and provided information on procedures and

policies.

Dealing with the customers and determine their requirements.

Implemented cross training for fellow employees and training of new

employees

Education

Currently enrolled at TCI College of Technology with expected AA in

Business Management

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