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Office Manager/Executive Assistant
Administrative and financial professional with a 20 year background in office management,
general ledger and bank account reconciliation. Detail oriented skills in time management and
accuracy. Recognized as a dependable team player with a proven record of improved processes
and obtaining results.
Key Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Oasis, Recon Plus,
Lawson and Contempus, Licensed Colorado Notary.
Career History
July, 2008 – December, 2010 PULTE HOMES CORP. Greenwood Village, CO
Office Manager/Executive Assistant
• Supported entire Operations team including Division President, VP of Sales, VP of Construction,
Director of Finance and Director of Land Acquisitions.
• Assistant to Division President; provided scheduling of travel arrangements, processed expense
reports, power point presentations and other projects as assigned.
• Assistant to VP of Sales; processed calculations of commissions for entire sales staff. Tracked
vacation and other scheduling requests. Updated price memos, weekly closing analysis and
monthly sales reports.
• Managed office operations, front desk reception, office supplies, and internal courier service.
• Maintained copier and postage machine as well as E470 toll passes and field cell phones.
• Managed records retention program with Iron Mountain for Colorado Division. Successfully
achieved 100% execution on records retention compliance audit in 2009.
• Received two Service Excellence Awards: 1st Quarter 2008 and 3rd Quarter 2008.
April, 2005- May, 2008
Human Resources Coordinator
• Developed a new hire orientation manual.
• Created a FAQ benefits manual for field managers and Operations Team.
• Assisted Home Office Human Resources with new hire paperwork and communications to
Colorado Division.
• Achieved 80% sign-up of direct deposit and paperless vouchers for Denver Division resulting in
an annual savings to the company of $7,800.
• Achieved 100% compliance of employee completion for Sexual Harassment Training 10 days
before deadline set by Corporate Office.
March, 2004 – May, 2007
Staff Accountant
• Managed invoice processing.
• Bank reconciliation for disbursement account and settlement accounts totaling up to $3.5 million
in volume.
• Processed month end journal entries.
• Created a manual to increase the efficiency of the month end process, allowing the division to
achieve 4 and 5 day closes a reduction savings of 2 days.
• Reconfigured field cell phone services with a decrease in cost of $5000 per year.
• Administration Employee of the Month - May 2005.
May, 1998 – May, 2002 MERRILL LYNCH Englewood, CO
International and Domestic Researcher
• Reconciling of International and Domestic bank accounts, maintenance of Oasis
accounts.
• Assisted New York and London Service Centers with monetary out of balance items.
• Minimized number of out of balance monetary positions from 3,000 items to 600 items
over a 6 month period.
• Participated in International Deposits Task Force to communicate and eliminate problems
from migration of process from New York to Denver.
• 3 Time Team Player Award for Monetary Exposure Reduction.
• 3 Time Employee of the Month- Recognized for team work and reduction in monetary
exposure.
• Perfect Attendance 6 out of 9 years.
March, 1994- May, 1998
Reconciliation Controller
• Reconciled bank accounts, processed deposit corrections through journal entries.
• Researched out of balance items and resolved through journal entries.
• Assisted Merrill Lynch Branch Offices and Bank Relations to control assets.
• Reduced financial exposure from $115,073.25 to $27,180.12 during a 30 day period, a
65% reduction in unresolved out of balance deposit items.
• Assisted in changing deposit procedures in branch offices which resulted in a reduction of
research time from 30 minutes to 10 minutes per item. Annual labor savings of over 50
hours.
• Trained new employees in the areas of reconciliation and funds processing.
1993 – 1994
Funds Processor
• Applied deposits to client accounts.
• Researched client account numbers for deposits.
• Processed and researched account numbers for returned checks.
• Merrill Lynch Spotlight Awards – Recognized for Representing Merrill Lynch Principals.
September, 1986 – January, 1993 MERVYNS Littleton, CO
Office Manager
• Managed Office Staff of 10 employees.
• Prepared Office and Gift Wrap Area scheduling.
• Maintained Office Inventory stock.
• Processed payroll to report to Home Office.
• Cash Office and New Credit applications.
• Support to Operations Team and Department Managers.