Yolanda Jaeger
San Antonio, TX 78244
C: 210-***-****
H: 210-***-****
*************@***.***
OBJECTIVE
Human Resources/ Payroll Specialist
PROFESSIONAL SUMMARY
Goal-oriented, versatile, value added self-starter with highly developed
people skills. Both a team player and builder whose major strengths are in
problem solving, staff development, and communication. More than ten years
experience in the Human Resource/ Payroll Director/Office Manager field.
Identify potential problem areas and minimize issues. Highlights of
accomplishments and experiences:
. Implemented various operating procedures documents that increased
efficiency and raised morale
. Intermediate user of People Soft for Human Resources and Payroll and
Kronos payroll system, Accounts Payable through ADP
. Coordinated training sessions that were instructive, innovative, and
met or exceeded the state requirements for Continuing Education for
healthcare professionals
. Provided continuously outstanding liaison between employees, cooperate
headquarters, third party vendors and families
WORK HISTORY
Trisun Healthcare- Department Head for Human Resources and Payroll
Feb 00-Oct 10
HCR ManorCare- (sold to Trisun Healthcare in Feb 2004)
Provided superior customer service skills in ensuring the 175+ health care
professional and support employees are paid correctly and on time while
also providing all of their Human Resource support functions.
. Interacted with the Administrator and eight Department Heads on a
daily basis to resolve issues, coordinate functions, and exchange
information.
. Interviewed, conducted background checks, drug test, and in
consultation with the appropriate Department Head, hired new
employees and issued their badges. Managed all termination processes.
Handled all severance issues, leave and final pay requirements.
. Executed the employee benefit program for both new hires and current
employees.
. Represented the company to the State of Texas on Unemployment claims.
. Maintained and executed the Accounts Payable books in a timely and
correct manner.
. Responsible to maintain and account for the petty cash fund and
purchase supplies for the facility in a financially prudent manner
. Processed and assisted employees with 401K, FMLA, injury reports,
explained medical benefits and insurance questions/problems.
. Provided daily reports to the administrator on status of hours worked
versus plan
. Planned, scheduled and conducted Orientation for New Employees and Re-
Orientation for current employees
. Performed other assigned tasks and fulfilled responsibilities as
required
Yolanda Jaeger; 7454 Radford Trail, San Antonio, TX 78244; Cell
210-***-****; *************@***.***
Payroll Coordinator: Coordinated payroll for 175+ employees, both salary
and hourly, in a 24/7 health care environment.
. Maintained daily hours report to each department head on a daily basis
. Posted all employee miss punches, PTO, FMLA hours, bereavements, and
shift differentials
. Provided customer service via phone or walk-in
. Monitored and distributed hiring and recruitment bonuses, input salary
changes and incentive information
. Complied with all Federal, State, and Company policies, to include
Court Orders, procedures and regulations
Accounts Payable: Maintained records of all accounts payable for the
center.
. Reconciled monthly vendor reports
. Prepared and entered purchase orders into the ADP accounting system
. Distributed weekly accounts payable checks and file the supporting
documentation
. Resolved disputes between the vendor and the company via phone or in
person
THE FUTURE GENERATIONS INC., Director,
May1996-Jan 2000.
Directly supervised 12 teachers and two staff members. Passed all
regulatory audits and inspections with commendable ratings.
. Renovated the school through the use of fund- raisers.
. Participant in the USDA food program. Increased the collection of
late accounts through a systemic approach.
. Maintained files, records, and reports for all levels required by
various agencies and good business practices.
. Briefed corporation president, board of directors, and owner on
status of the school on numerous occasions.
. Provided customer service between parents, teachers, staff, and
children to ensure optimum learning conditions and business
environment were present
. Entered into contracts with various city, state and federal agencies
to provide more toys, food, and activities without raising rates to
parents