Customer Service Administrative Assistant

Bridget Madison

` **** Madison Avenue, Apt. #*

Richmond, CA 94804

510-***-****

SUMMARY OF QUALIFICATIONS

Excellent customer service skills; Professional and enthusiastic telephone

manner; Multi-tasker with ability to work very well in a fast paced

environment; highly organized and detailed oriented; Team player and people

person.

EMPLOYMENT HISTORY

COWEN & COMPANY - San Francisco, CA

Receptionist (May- 2005-

May-2008)

. Answered and screens telephone calls as well as check after hour's voice

mail messages.

. Meet and greet clients and visitors.

. Updated company phone roster on excel spreadsheets to current for staff.

. Distribute and coordinated cab vouchers.

. Managed conference room sign- up log.

. Signed for all deliveries (documents and packages) notify recipient of

delivery.

. Type/Prepared FedEx labels.

. Send interoffice mail (coded invoices, statements, etc.) to accounting.

. Up kept of Conference rooms and Kitchen.

. Assisted staff in assigned project based work.

P&P DECOR - Oakland, CA

Office Assistant (February -

2001-October -2004)

. Answered and screens telephone calls as well as check after hours voice

mail messages.

. Maintained, priced, and purchased office supplies.

. Managed incoming and outgoing faxes.

. Maintained postage machine.

. Prepared, packaged and distributed incoming and out going mail.

. Updated and maintained company roster and phone lists.

. Assisted with mass mailing projects, i.e., stuffing, addressing and

metering.

. Assisted with large photocopying jobs.

. Data Entry

KELLING, NORTHCROSS & NOBRIGA - Oakland, CA

Receptionist/Administrative Assistant (April-

1998 - February-2001)

. Responsible for overall administrative office support, including-but

not limited to- typing, filing, phones, calendar keeping, mail

distribution, etc.

CB COMMERICAL REAL ESTATE GROUP, INC. - Oakland, CA

Receptionist (April-1990

- April- 1998)

. Maintained reception area, including-but not limited to-typing,

filing, phones, faxes, calendar keeping, mail distribution, etc.

COMPUTER KNOWLEDGE

MS Word, MS Excel, MS Outlook, Internet - Typing Speed: 45-50 wpm

EDUCATION

Certificate of Clerical Training - Vista College, Berkeley, California

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