Customer Service Sales

Sharonda Clark

**** ********* **. * Decatur, Ga. 30032 * 404-***-**** *

**************@*******.***

Work skills

. Experienced in sales and customer service managing up to 12 employees

at a time

. Exhibiting outstanding client relations, leadership, and communication

skills

. Capable of handling multiple projects simultaneously

. Natural leader with effective motivation style that include

influencing, communicating, analyzing, and strategic decision making

. Exceptional internal and external client services skills

. Quick learner skilled in customer service with outstanding telephone

management skills

. Literate in Microsoft Word, Excel, Power Point, Access, and Outlook

Work History

Luxotica Retail

September 2008- Current

Atlanta, Ga

Sales Associate/Store Manger

. Sales

. Customer service

. Cashier

. Stylist

. Telephone management

. Daily operations of store

Honey Baked Ham

Seasonal 2002 - 2008

Stone Mountain, Ga.

Sales Associate/ Store Supervisor

. Business to Business representative

. Managing internal and external personnel

. Telephone management

. Customer service

. Responsible for scheduling and preparing catering orders

. Cashier

. Team Holiday Leader

Rainbow Apparel

Fall 2007

Tucker, Ga.

Assistant Manager Position

. Responsible for opening and closing store

. Managing internal and external personal

. Customer service

. Telephone management skills

University of West Georgia August 2003- May 2007

Carrollton, Ga.

Student Assistant/ Supervisor

. Filling Record Keeping

. Responsible for scheduling student and consolers appointments

. Assisting students, faculty, and Alumni

. Ensure the safety of all members

Education

University of West Georgia

May 2007

Carrollton, Ga.

Bachelor of Business Administration Marketing

Bachelor of Business Administration Real Estate

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