KELLY TRINH

*** ********* ** ** #****

Atlanta. GA 30308

917-***-****

abhqth@r.postjobfree.com

Objective To obtain an challenging occupation where I can utilize my

previous experience and skills

Experience 02/10-Present TD Bank New York, NY

Personal Banker

. Providing 110% customer

service skills by building a relationship with the clients.

. Offering Bank's product

and follow up with all the potential customers.

. Solving all kinds of

Customer inquiries and difficulties.

. Assist teller for

overwrite transactions.

Teller Supervisor

. Supervise requisition of Cash flow.

. Acknowledge all sales associates provide excellent

customer services.

. Referring potential clients to financial services.

. Train new associates and report to management

regarding their productivity.

. Operation and meetings.

05/07-02/10 Bank Of America New

York, NY

Teller

. Process customers' transactions accurately and

efficiently

. Identify customer needs and refer financial products

and services to consumer

. Ensure regulatory requirements, such as Bank Secrecy

04/06- 05/07 Dr. Michael Feinberg

Brooklyn, NY

Dental Assistant

. Medical billing

. Assisted patients as they entered facility

. Aided dentist with daily procedures

. Sterilized medical equipment

09/04-12/05 Dr. Ming Zhu

Brooklyn, NY

Receptionist/Administrative Assistant

. Medical billing

. Greeted patients and performed clerical duties,

including: handling multi-line phones, scheduling

appointments, filing and faxing

. Updated and maintained patients' information:

verified patients insurance, document referrals, fill

out WIC and school forms

. Collected payment and co-payments from patients

03/02-10/04 Dunkin Donuts

Brooklyn, NY

Assistant Manager

. Trained new employees

. Processed cash transactions

. Counted cash register after every shift

. Assisted customers with food and drink service

. Ensured a clean store environment

01/04-06-04 Abraham Lincoln HS Library

Brooklyn, NY

Volunteer

. Organized and maintained books on shelves

. Handled check-in and check-out procedures

Education Kingsborough Community College

Brooklyn, NY

A.A.S., Business Administration:

Skills

. Fluent in Chinese, Basic Vietnamese

. Proficient in Microsoft Word, Excel, Access,

Spreadsheet, PowerPoint, HTML, Internet,

. Type 50 WPM

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