Customer Service Manager

William Loki

*** ******** ***#*

Big Rapids, Michigan 49307

517-***-****. *****@******.***

OBJECTIVE:

To obtain the Operations Supervisor position at Netflix ensuring requirements and goals

are met at the highest level and provide creative positive work environment.

Education

Ferris State University, Big rapids, Michigan

Bachelor of Science, Business Administration December, 2011

Minor, International Business

Skills

• Global Experience

• Customer Service Skills

• Leadership Skills

• Assessment skills

• Computational skills

• Community Involvement

• Commitment to latest business techniques strategies

Experience

Michigan State University Custodial Services, Lansing, Michigan 2005-2006

• Building Maintenance

• Dusting

• mopping

Ferris State University, Big Rapids, Michigan

Student Employee 2006-present

• Library Night Manager

• Check-in students in the library at night

• Help students with difficulties at the library

• Work with Ferris State police to maintain order at night in the library

Activities

• Ferris State University Club Soccer Team Member since 2006

• International Student Indoor Soccer team

• Volunteer in clean up after hurricane in Pensacola, Florida (Church Group)

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