Customer Service Sales
Resume:
Ross Horak
**** ********* *** • Sugar Land, Texas 77479
979-***-**** • ******@*********.***
SALES / FINANCE / MANGMENET / OPERATIONS EXECUTIVE
Strategic Thinking • Organizational Development • Team Leadership • Project Execution
I am a results-driven professional with over seven years of financial and organizational management with a sales emphasis.
With dedication to organizational goals, relationship development, and financial knowledge, I have a verified track record of
business growth. As a proactive individual, I possess strong analytical, small business management, and sales skills. I have
extensive background in the following broad-based competencies:
• Exceptional Customer Service • New Product Introduction • Inventory and Pricing Control
• Product Sales Revenue • Analytical Skills • Analytical Skills
• Team and Change Management • New Hire Training and Mentoring • Strategic Problem Solving
My Goal is to Exceed Expectations and Create Opportunities as an Oil Field Sales Professional.
PROFESSIONAL EXPERIENCE
Dan Noltensmeyer Insurance / Nationwide Insurance; Houston, Texas January 2011 –
Present
Commercial Account Manager
•Obtain a Property & Casualty insurance license
• Manage entire Houston area
• Cold call, follow up with every potential client, set up appointments
•Cultivate and maintain excellent rapport with potential and existing clients
• Identify new product opportunities in order to generate sales
•Collect market data and research to incorporate into sales strategies
• Identify and resolve customer service issues
• Participate in continuing education courses to utilize new industry information
• Provide leadership in order to generate revenue and foster teamwork atmosphere
• Completed sales training through Nationwide Insurance
H & B Packer Services; El Campo, Texas June 2010 –
December 2010
Shop Coordinator
• Responsible for disassembling, cleaning, and redressing packers
•Analyzed and used problem solving to redress and have tools ready for oil rig
• Distributed tools to entire southeast, south Texas area
•Networked with oil and gas professionals by delivering to rig site
• Administered inventory control and planning for $2 million+ worth of inventory
• Tools include: Baker model R, D&L-ASI-X, VSI-X, tubing anchor, retrievable bridge plug,
HD retrievable packer, cement retainer, CIW bridge plug, full bore, 32-A, as well as many others,
Including Logan power swivels
Croix Financial, L.L.C; El Campo, Texas February 2008 –
August 2009
Client Services Associate
•Cultivate and maintain excellent rapport with potential and existing clients
• Identify new product opportunities in order to generate sales
•Collect market data and research to incorporate into sales strategies
• Identify and resolve customer service issues
•Gathered market data and composed comprehensive client reports
•Acquired stocks, mutual funds, ETF’s
•Worked with retirement planning
• Efficient computer skills
EDUCATION Texas A&M University; Corpus Christi, Texas
Bachelor of Business Administration in Finance – December 2007
PROFESSIONAL ACCOMPLISHMENTS
Solicited/sold myself to sponsors to earn money to play in August 2009 - February 2010
professional golf tournaments
VOLUNTEER ACTIVITIES
Put on junior golf clinics in the summer as well as individual lessons 2001-2008
Ross Horak
6810 Lavington Way • Sugar Land, Texas 77479
979-***-**** • ******@*********.***
List of References
Daniel Garcia Jr.
Energy Fishing & Rentals
Corporate Sales
Herman Krpec
H&B Packer Services
Owner/Operator/Consultant
John E. Buehrig, II
Exxon Mobil Production
Senior Regulatory Specialist
Contact this candidate