richa gupta

Contact- 972-***-****

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Summary

• Over 6 years of Business analysis and Project Management experience in health

care, banking and software industry. Excellent understanding of complete project life cycle

(SDLC) and deployment methodology. Experience with QA/QC testing methodologies.

• A result driven, customer focused, articulate and analytical person, who can think “out of

the box”. Strong background in Rational Unified Process; risk engineering; data

modeling, design using UML, Rational Rose and Visio. Excellent communication and

presentation skills, leadership skills involving managing, developing and motivating teams to

achieve their objectives.

Professional experience

Sr. Business Analyst and Procurement unit coordinator

Department of Health and Hospitals, Louisiana. November 2009 Present

• Perform various types of analysis related to business and system changes/enhancements

(gap, impact, risk etc.).

• Lead business review sessions with business groups and user groups.

• Coordinated the kickoff meeting for Health Exchange implementation with different State

Agencies.

• Owns projects from conception through completion of all deliverables on time and within

budget

• Responsible for RFP’s and APD’S for projects.

• Conducted initial evaluation for the procurement of a Business Rule Management System.

Defined project scope. Gathered business requirements from business owners across all

richa gupta

Contact- 972-***-****

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departments as well as external vendors and existing customers. Completed thorough cost

benefit analyst of the investment and provided recommendation to DHH Executives.

• Make use of RUP to configure and develop process, standards, and procedures.

• Document the high level business process and the detailed functional specification with

wireframes, business rules and use cases.

• Coordinate work plans between project manager and client using MS Project.

• Plan end user acceptance testing and user training sessions.

• Work with Policy and compliance department, to ensure correct implementation of the

system.

• Gather and analyze research data for policy group, to support better policy making.

• Develop strategies with the customers to provide the best solution for the future growth.

Project Manager/ Sr. Business Analyst

New Media ClickandBuy International Ltd. May2006 January2009

Cologne, Germany & New York, NY

• Developed PDD (product development document), defined project scope, identify business

and user acceptance criteria.

• Initiated the project to create a in house solution that will generate a link for shopping

cart, which can be used by the end user without any development cost.

• Configured and maintained the Sales force (SDFC) modules for various departments.

• Project Management: Documents project plan and tracks deliverables. Documents

implementation and conversion plans.

• QA support: Development test plan. Constructed test cases. Implemented test case

verification, DB validation.

• Training Support: Support training group in development training manual and lay out

phased training plan.

richa gupta

Contact- 972-***-****

abhqr8@r.postjobfree.com

abhqr8@r.postjobfree.com

abhqr8@r.postjobfree.com

• Organize meetings with internal and external clients, content producers and stakeholders to

conduct interim project reviews and final project tweaks prior to launch.

• Lead the planning and development of the special feature in .NET, PHP, and ASP.NET as

required by the client for the Standard e commerce solution.

• Planned and facilitated testing and Client side training for the projects.

• Collaborated with the Marketing and Sales department to provide best possible solution

for the client.

• Maximized company’s productivity and profitability through cutting edge programs.

• Worked closely with customers to close accounts.

Business Analyst/ Software Tester

Experian Scorex Germany January 2006 April

2006

• Worked with arrays of business partners, vary from call centers, product management to sales

and marketing, as well as off shore development teams, to identify business objectives and

gather business requirements.

• Developed the user requirement specification (URS) and Functional requirements

specification (FRS) documents as per the business requirements and process flow.

• Performed functional decomposition. Design test scenarios for different financial user groups

based on system requirements, solution diagrams, help files, and screen mock ups.

• Developed test cases in XML for testing the Client system and Core system.

• Configured test environment and create strategy for product development and certification.

• Scheduled automated/manual test, approve results documentation and tracking systems

updates.

Business Analyst

richa gupta

Contact- 972-***-****

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Valeo Schalter und Sensoren GmbH, Germany April 2005 January2006

• Lead in all documentation effort though out the project life cycle from scope definition,

requirements gathering, construct business cases, user case UML, PDD, data flow diagram,

capability definition, application UI design, storyboard mockup

• Actively participates in the creation and monitoring of service and trouble requests from

creation to implementation.

Business Analyst

Knorr Bremse Sfs Gmbh, Germany February 2005 July 2005

• Translated requirements into business, system & functional requirements and partners with

IT Developers in translating requirements into design specifications.

• Initiated Joint Application Development (JAD) sessions to help in developing the system

that focuses on Business requirements.

Technical skills

Management Tools MS Project, MS Visio, Sales Force, Base Camp, Microsoft office Suite, Navision,

:

SAP CRM, ERP, SharePoint

:

Methodologies Agile Methods, SCRUM, SDLC, RAD, OOP, Extreme Programming, SDM, UML and

Design Patterns

:

Tools and Software Modeling Solution Rational Rose Enterprise, MS Visio, ClearCase,

ClearQuest, Erwin, Dreamweaver, ADOBE, TFS, Visual Studio, CITRIX, Outlook and Visual Source

Safe.

:

Programming Languages C, C++, Visual Basic, .NET Framework, ASP, SQL, PHP, CSS, Java,

HTML, Web Services and XML.

richa gupta

Contact- 972-***-****

abhqr8@r.postjobfree.com

abhqr8@r.postjobfree.com

abhqr8@r.postjobfree.com

Operating Systems/Devices MAC, Windows NT/2000/XP/Vista/7, Linux, UNIX.

:

:

Testing and Reporting Tools QuickTest Pro, LoadRunner, Mercury Load Runner, Rational Requisite

Pro, Junit, Microsoft Test Manager, Crystal Reports and MS Reporting Services.

Database SQL Server 2005, 2008, MS ACCESS, MY SQL, ORACLE and DB2.

:

and Standards HIPPA and Capability Maturity Model (CMM), HTTP HTTPS, FTP

:

Protocol,,

TELNET, SOAP, WSDL, TCP/IP ISO and Six Sigma.,

education

Masters in Software Technology, concentrating in Project Management and Software

Quality Assurance, University of Lueneburg, Germany and University of Wolver Hampton, United

Kingdom

Bachelors of Engineering, Information Technology, University of Madras, India

TRAININGS/CERTIFICATION

Crystal Reports- University of Wolverhampton, UK (2004)

Microsoft SQL Server 2005 DBA i2Solvers Inc, Dallas, Texas. (2008)

Software Verification and Quality Assurance University of Lueneburg, Germany (2004)

SAP CRM 2005 (2008)

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