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Sales Customer Service

Hanover Park, Illinois, 60133, United States
March 15, 2011

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Samuel Coon

**** ********* ******* ****, ** ***33

Contact Number: 847-***-****



Harper College, Palatine, IL

Studying: Business

Relevant Experience

Member Engagement Advisor-Life Time Fitness, Schaumburg, IL

August 2010-February 2011

. Generate new membership sales by cold calling and referrals.

. Connect members to every aspect of the health club to create

additional revenue.

. Advise members as how to achieve their goals most efficiently.

Business Account Executive-AT&T, Hoffman Estates, IL

January 2010-August 2010

. In charge of managing and developing all Business accounts in Northern


. Drive additional business sales from accounts in territory.

. Selling various solutions to help businesses operate more effectively,

thus maximizing productivity, and revenues.

. Prospect territory by cold calling and visiting business locations to

acquire new business.

. Selling to C-level Executives and decision makers.

. Top 5 Sales performer in IL/WI territory with over 110% attainment.

Assistant Store Manager- AT&T, Deer Park, IL


. Manage sales quota and customer survey quotas for all employees

. In charge of developing and coaching to sales and customer service for

sales representatives.

. Creating additional revenue by contacting businesses and organizations in

the area.

. Maintain proper inventory counts and audit preparation.

. Make operations between company departments seamless.

. Ensure location is properly merchandised and compliant with company


. Achieved First Quartile Ranking for IL/WI 2009 based upon sales goals and

customer satisfaction scores.

Retail Sales Consultant-AT&T, Rolling Meadows, IL


. To achieve monthly sales and customer survey goals based on monthly,

quarterly, and yearly quotas.

. Provide exemplary customer service to all customers to build lasting

relationships that benefit the individual and the company.

. Cold Calling customers and businesses to gain additional business and


. Selected for first Leadership Development Program (Management Training).

Senior Product Specialist-Circuit City, Schaumburg, IL


. Manage sales goals for computer department including attachment rates for

certain products and services.

. Profound knowledge of products and services offered.

. Must attain over 100% of sales goals to keep title

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