Insurance Quality Control

SARA A. PATTERSON, ARM, CRIS

**** ****** *****, ***

Atlanta, GA 30324

404-***-****

******@***.***

OBJECTIVE: Become a part of a first-class organization that supports

continuous professional development/education, promotes

creative thinking, and provides a positive working

environment.

Professional Experience

Senior Client Manager

Willis HRH, Atlanta, GA May 2009-Present

. Create, maintain, and enhance risk programs, including General

Liability, Workers' Compensation, Property, and Product Liability

lines for Construction clients

. Create, maintain, and enhance large surety programs for major

corporations

. Manage all claims from start to finish

. Develop different methods to help clients mitigate workers'

compensation losses

. Negotiate program pricing and terms with underwriters

. Advise clients with regard to business contracts

. Assist in leading the construction team

. Advise colleagues, in all risk practices, on how to handle specific

international risks for clients

. Assist clients in preparation for bids on new projects, including

contract reviews and insurance requirements

. Obtained CRIS (Construction Risk Insurance Specialist) Designation

Risk Analyst/Client Advisor

Marsh USA, Atlanta, GA June 2005-May

2009

. Primary responsibilities included creating and managing international

risk programs for major corporations, negotiate program pricing with

underwriters, advising clients on international insurance laws and

regulations, etc.

. Worked with colleagues from all risk practices to construct and

maintain risk programs for several Fortune 500 companies.

. Advised colleagues in all departments on inquiries regarding their

clients' International risks

. Obtained ARM (Associate in Risk Management) Designation

Claims Specialist

American International Group, Atlanta, GA November

2004 - June 2005

. Primary responsibilities included evaluating and adjusting claims and

working with Quality Control to research missing claims

. Exceeded all validation specialists in processing claims, received

award

. Recognized as a team leader by management team

Education and Honors

. Georgia State University, Atlanta, GA- December 2005

. B.B.A. - Risk Management and Insurance

. Major GPA: 4.0 Overall GPA: 3.56 Dean's List Gamma Iota Sigma

national risk management and insurance organization Golden Key

Society - students in top 15% of class

. Continuously manage to retain all clients, due to maintaining

exceptional client relations

Contact this candidate