Joyce Napier **** Mt Whitney Way, Katy, TX *****
Summary
Results-oriented accounting/financial individual with 20 + years of
extensive financial and operational experience is known for the ability to
develop, implement, document, test and train Oracle processes and
procedures in various modules. Recognized for team building, problem
solving, and project skills.
Skill Sets
Oracle Application, including but not limited to, process development,
application implementation, process testing, documentation and training
delivery of Oracle Financial Suite, Order Management, Projects, Oracle
Discoverer.
. Versions, 10.7 thru r12.
. Professional level for Process Development from process maps including
writing test scripts and testing.
. Professional level for Process Documentation using UPK, Oracle Tutor,
Microsoft Office Suite, Visio
. Emphasis in Oracle Financial Suite, with additional exposure to CM,
OM, OE, Shipping, Projects
. Exposure to INV, WIP, BOM assisting in process development and
setups.
. Prior end user in Oracle 11i AP, AR, OE, OM and Projects.
Professional Experience
American Superconductor November 2010-January 2011
e-Solutions Group
Instructional Designer/Developer/Trainer-Oracle Apps
Member of a 2-person training team brought in to develop training materials
using Oracle UPK, along with delivery of classroom training for
implementation of Oracle R12 financials, manufacturing, and projects. End
user and train the trainer classroom training was conducted for go-live on
January 1, 2011.
Computer Sciences Corporation August 2010-November 2010
Redwood Global Partners
Instructional Designer/Developer/Trainer-Oracle Apps
Member of a Training Team developing training materials in Oracle Apps for
US Air Force end users. Facilitating training at Air Force bases across
the country.
Proctor & Gamble June 2010-August 2010
WebCtel
SAP Training Documentation Specialist
Editing and standardizing presentation materials for implementation of SAP
modules. Developing end user training written and web based materials for
SAP. Converting legacy process documentation to training documentation for
SAP and standardizing format. Initiating SAP Train the Trainers training.
National Oilwell Varco - Houston, TX January 09-September 09
MilnerSchooley, LLP
Sr. Oracle Process Document Writer
Lead - 13 person team. Presenting Proof of Concept to client for
acceptance of documentation scope and process. Working with SMEs and
management team establishing materials for enduser training in Oracle r12
implementation of Accounts Payable, Accounts Receivable, General Ledger,
Projects, Manufacturing, Inventory, Order Management using Oracle Tutor
12.0 - Creating Instructor Guides, Student Guides, Desk Manuals and Owners
Manuals. Documenting the implementation of the EBS Help Desk, including
telephony, email account, and a SharePoint web site to support locations
after Go-Live. This specialized Help Desk was established in record time.
Participating in CRPs and UATs testing procedure documentation and
correcting process documents as needed. Set up and demonstrated UPK to
Training Manager, Change Manager, and other Tech Writers. Initiated use of
UPK for documenting Training Guides and Job Aids. Procedure documents
completed in Tutor Author/Publisher.
ADS Pipe - Columbus, OH August 08-September 08
INT Technologies
Oracle University Consultant
Working with Oracle University evaluating procedural requirements and
establishing materials for enduser training in Oracle 11.5.10.2 Accounts
Receivable and Territory Manager using UPK software.
US Steel - Longview, TX February 08-February 08
INT Technologies
Consultant
Evaluating procedural requirements, establishing materials using Oracle
Tutor, and facilitating training for endusers in Oracle 11.03 General
Ledger.
Alcoa AFL - San Antonio, TX July 07-December 07
Solution Beacon
Consultant
GL implementation - Reviewed the possible usage of the Internal
Requisitioning Process which involves Purchasing, Order Management,
Shipping, Inventory, Payables and Receivables. Setup Banks and Bank
accounts along with corresponding GL accounts as needed to facilitate
payments made in Payables to close the Procure to Pay process. Setup and
implement Cash applications for AES Wire business locally in
AEES, currently being handled in EBS. Reviewed the current receivables
account generator setups exploring other options and implemented those as
appropriate to make improvements. Setup Banks and Bank accounts along with
corresponding GL asset accounts to support Cash Applications for the AES
Wire business. Reviewed and changed as necessary the GL Accounting Setups
for Receivables. Defined options of aligning the AEES Canadian set of
books with the EBS system for currency and implemented a feasible option
within the allotted efforts of this project. Validated and where
applicable changed the InterCompany Accounting Setups in General Ledger.
Determined the current usage of GL account cross validation and change or
add rules where needed.
Leap Wireless, Inc. (Cricket) San Diego, CA March 07-June 07
INT Technologies
Consultant
Participating in pretesting and CRP testing in Oracle applications for
Rapid Migration from 11.5.9 to 11.5.10.2 in AP, AR, and Cash Management.
Evaluating and assisting in preparation of test script documents for CRPs
and UAT. Liaison between Technical Consultants, IT Department personnel
and SMEs as required. Participating in Rapid Migration process. Creating
materials for procedural requirements differences, documenting processes,
process testing, and training end users as required.
Supporting users in month-end close following Rapid Migration.
Gateway, Inc. - Irvine, CA November 06-December 06
INT Technologies
Oracle University Consultant
Working with Oracle University Consultants evaluating procedural
requirements, developing and documenting processes using Oracle Tutor and
UPK, establishing training schedule, and facilitating classroom training of
11.5.10 Oracle AP and AR, as specified by client.
Live Nation, Inc. - Houston, TX October 06-November 06
INT Technologies
Oracle University Consultant
Working with Oracle University Consultant evaluating procedural
requirements and establishing materials using Oracle Tutor for end user
training in Oracle 11.5.10 FA and AP.
Gateway, Inc. - Irvine, CA June 06-October 06
INT Technologies
Oracle University Consultant
Working with Oracle University Consultant evaluating procedural
requirements, developing and documenting processes, and establishing
materials for end user training in Oracle 11.5.10 Order Management, AP, and
AR using Oracle Tutor and UPK. Process testing AP and AR.
Fellowes, Inc. - Chicago, IL November 05
Rapidigm, Inc.
Consultant
Evaluating procedural requirements and establishing materials for user
training. Facilitating classroom training of Oracle Tutor 11.5.10 as
specified by client.
NCI Building Systems - Houston, TX August 05-September 05
Rapidigm, Inc.
Consultant
Re-evaluating/documenting business processes for Purchasing, OM, Shipping,
Receiving, WIP, BOM
Facilitating advanced training in Oracle Tutor Publisher.
New Age Electronics - Carson, CA July 05
Independent Consultant
Evaluating procedural requirements, developing and documenting procedures
for testing environment, and facilitating end-user training in Oracle
11.5.10 AP, AR, G/L. Developing and configuring setups for implementation
of AP, AR, GL.
Ista Pharmaceutical - Irvine, CA May 05 - June 05
Independent Consultant
Providing support and training in Oracle Accounts Payable 11.5.9.
Assisting in report preparation of adhoc Discoverer reports. In-depth
analysis/comparison of Oracle Fixed Assets module to legacy system.
NCI Building Systems - Houston, TX January 05 - March 05
Rapidigjm, Inc.
Consultant
Evaluating business process requirements for Oracle implementation.
Documenting business processes in various modules as required.
Facilitating classroom training of Oracle Tutor as specified by client.
Wet Seal - Irvine, CA May 04
Rapidigm, Inc.
Consultant
Creating materials and facilitating classroom training of Oracle Tutor
11.5.9 as specified by client.
Wireless Facilities, Inc. - San Diego, CA January 03 - November 04
Independent Consultant
Project Accounting - invoicing specified customers for projects,
maintaining billing files and necessary backup in Excel, Adobe Writer, and
Oracle 11.03. Setup of invoicing structure to fit customer qualifications.
Processing assigned AP invoices in Oracle 11.03, check runs, and special
research projects.
Verifying and processing of employee expense reports Reconciling of bank
statements, assisting in G/L account reconciliation. Providing Accounts
Payable backup in all other areas as needed.
Peach Direct -Long Beach, CA June 02 - November 02
Independent Consultant
Working as a Functional Consultant for Oracle 11i, GL, AP and AR, Cash
Management
Being responsible for requirement gathering, writing documentation for
functional specifications and testing, developing business processes,
creating and configuring the setups for GL, AP, Cash Management and AR for
implementation. Training Financial Personnel on prospective modules.
Creating and implementing business processes for training. Providing back
up support to OM.
Cardinal Health - San Diego, CA April 02 - June 02
Independent Consultant
Documentation Specialist
Documentation Specialist for Order Entry Oracle 11.03 (Alerts and Reports)
documenting business processes for executing alerts and reports for Order
Entry Department.
Elan Pharmaceuticals - San Diego, CA November 01 - April 02
Independent Consultant
Providing support and documentation for Oracle 11.03 Financials,
documenting business processes for translation to SAP procedures.
Troubleshooting issues on GL, AP, AR and Cash Management in Oracle
Assisting with the transition from Oracle to SAP.
Encad, Inc. - San Diego, CA March 98 - November 01
Business Process Specialist
Working as primary trainer/supporter of end users in Oracle apps Financial
Suite (which included AP, AR, FA, Proj, and Cash Management), and Noetix
views through Discoverer.
Configuring setups/ writing Test Scripts/ testing for 11.03 and 11i
upgrades in the modules indicated
Providing back up support to end users in 10.7 Oracle apps Order Entry,
Inventory, WIP, BOM, MRP and Agile and Clear Orbit for Inventory
Transactions.
Compiling/ maintaining process documents per department requests.
Setting up/ testing Oracle 10.7 Sales Compensation module for
implementation.
Working as a Documentation Specialist/Business Process Specialist.
Compiling/ maintaining process documentation for required departments,
interacting with upper Management as required.
Assisting in support of end users in Oracle apps in various modules,
including Financial Suite (that included AP, AR, FA, Proj and Cash
Management), Order Entry, Inventory, WIP, BOM, MRP and Agile and Clear
Orbit for Inventory transactions.
Backing up order entry, entering orders.
Backing up AR Clerk processing customer payments and credits, and
processing invoices daily as required.
Reconciling third party warehouse inventory and adjusting as needed.
Working as an AP Clerk processing accounts payable for approximately 300
customers.
Entering/matching invoices, setting up/ maintaining vendor information,
reconciling vendor accounts, processing vendor payments through twice
weekly check run.
Processing employee expense reports in USD and with foreign currency
conversion.
Employment History prior to 1998 including Bookkeeping, Accounting Office
Management with Supevisoryfunctions, and Billing -breakdown of employment
history available upon request.
Education, Professional Training and Awards:
College Coursework in Business Administration, San Bernardino Valley
College, San Bernardino, CA
College Coursework in Accounting, Mt. San Antonio College, Walnut, CA
Vocational/Continuing Education in Oracle Applications, Oracle University,
Irving, TX
Former SDOAUG (San Diego Oracle Applications User Group) Board of Directors
(5 years)
Profile on LinkedIn.com with recommendations