Manager Management

IRINEL T. LABONTU, MBA

*** **** *****, **********, ** 60193

*******@*******.*** 847-***-**** (Cell)

EXECUTIVE Summary

Goal oriented, highly effective IT leader with a proven ability to reduce

cost, improve quality, drive growth through technology and process

improvement. Align new technologies with business strategy, work with the

"big picture", create competitive advantage, translate strategies into

action plans and manage real life implementation/maintenance challenges.

Skills Matrix

. Leadership skills:

Strategy, policy deployment, coaching, liaison between IT and business

units, root-cause and lessons learned

. Management skills:

MBA, global experience, insourced/outsourced teams, supervising, Six

Sigma/LEAN Methodology, open door policy, measurements and KPI, project and

team leading, associate development

. Planning skills:

Disaster recovery, resource planning and allocation, business continuity,

implementation, upgrade, migrations, integrations, change management

. Financial skills:

Budgeting process, cost control, asset management, controls and audit,

compliance, tier1 - vendor management, analytical, SOX.

. Technical skills:

BS degree in computer engineering, hands-on technical resource promoted to

a management role, datacenter, infrastructure, operation, applications,

databases, virtualizations, cloud computing, extensive Microsoft training,

Oracle, former Cisco Certified Network Administrator, former Solaris

Certified System Administrator, former software developer

. Training

Six Sigma - Green Belt, Root Cause Countermeasure, Crucial conversation,

Lean office, Kaizen - SW - Trade secret Protection, Variation Reduction

Kaizen, TPI President's Kaizen, Training & Facilitation Techniques .

Pending PMP certification and pending ITIL certification.

. Associations:

American ITIL, Best Practices in Service Desks and ITIL Worldwide, Gartner

Business Process Management (Xchange), Lean Service Management, Information

Technology Service Management Metrics, Leadership Illinois, Executive

Suite, CIO Forum.

PROFESSIONAL EXPERIENCE

FLEXERA SOFTWARE 2010- 2011

International Software Company privately held; 450 servers distributed

across the globe in 5 datacenters; international teams.

Senior Manager of IT

Responsible for global users' support, data center and operations. Project

management of strategic initiatives and support of remote offices.

. Lead the worldwide initiative of replacing strategic IPASS service

with more cost effective solution customized per country/region

($36K/year sustainable saving team:2, budget: 0)

. Created budgets for various strategic initiatives: relocation of a

remote outdated data center partially into a hosting facility and

partially into an existing datacenter, backup infrastructure upgrade

and data center monitoring, storage consolidation.

. Applied structure to the worldwide operation. Created and implemented

a change management process. Implemented a quarterly restore process

to certify the backup procedures. Created and implemented standard

process for tape rotation and outside storage.

. Performed an audit of the worldwide backup policies. Created a

worldwide inventory of production system and interdependencies between

the applications

. Created and implemented a KPI metrics to measure support quality and

system performance. Drove metrics and performance indicators into the

day to day activity. Conducted a worldwide survey to rate the quality

of help desk support and identify improvement opportunities

VIDEOJET TECHNOLOGIES INC /PID/ DANAHER 1999

- 2010

International manufacturer of product identification equipment;

approximately 3000 users and $800 million in product sales; multiple

locations around the globe; multiple companies; P&L organization.

Manager, Information Technology (2005- 2010)

Responsible for managing and maintaining the global WINTEL/UNIX

infrastructure including but not limited to strategy, budget, security,

business continuity, life-cycle management, compliance, controls,

maintenance and disaster recovery.

Responsible for application management (Oracle Business Suite, AD,

Exchange, SQL, Citrix, VM Ware, HP/EMC, SAN and multiple other third party

applications ).

Responsible for users' support, data center and operations.

Responsible for talent development, succession plans, performance review

and fire/hire process.

Project Manager for various inter-companies projects. Responsible for

platform's infrastructure

Member of various corporate teams responsible for establishing standards

and best practices.

. Managed Oracle language and localization patching required for Oracle

deployment in Brazil. Maintained the appropriate patch level required

by Oracle support

. Achieved 97% customer satisfaction for desktop support by implementing

and managing data driven process improvements.

. Managed a worldwide software audit for more than 3500 workstations.

Acted as liaison between different departments, business units and the

software vendor. Generated $400k cost avoidance through negotiation

with the vendor. (budget: $1 million, team: 15)

. Achieved $75,000 one time and sustainable $8500/month cost savings by

negotiating a better contract and upgrading the previous printers

fleet to newer multifunctional devices. (budget: $750K, team:7)

. Achieved 100% performance improvement by upgrading the SAN storage and

backup infrastructure. Created a competitive environment and

negotiated a 37% discount for the new equipment. (budget $300K;

team:5)

. Deployed VMWARE to allow business growth at minimum cost. (budget:

$100K, team of 4)

. Achieved a $140K saving by realigning desktop and laptop support

strategy. (budget: 0, team: 4)

. Managed and lead a critical analysis to change of the existing

business process and reduced the number of operation man hours from 6

hours/day to 15 min per day. (budget: 0, team:5)

. Challenged the "status quo" and eliminated 8% waste in the datacenter

cooling and electric infrastructure (budget: 0, team: 3)

. Bundle independent project as SAN upgrade, VTL upgrade, VMware and

hardware refresh into a coherent disaster recovery and life-cycle

strategy.

. Lead strategic evaluation of current technology in the light of

aligning with business priorities.

. Established new strategy to provide redundant power and network for

the equipment. Forecasted the demand for power and cooling and

initiated an upgrade plan to sustain the business growth.

. Developed and implemented standards and processes in compliance with

SOX requirements. Managed and tested disaster recovery plan.

. Managed the integration of various acquisitions into the existing

infrastructure and business processes.

. Managed worldwide organizational changes and application

consolidation/deployment.

. Provided hands-on support and leadership for various

network/application consolidations, relocation, migration,

integrations and decommissioning.

. Organized the support team as a COE and negotiated a matrix

organization. Coached and mentor the team during job enlargement

/enrichment process.

. Managed performance review with long and short term objectives.

. Improved inventory management process and audit

. Implemented a remote support strategy and software deployment trough

group policies

. Managed support team by establishing and monitoring a measurable,

achievable, and results-focused performance metrics. Lead weekly

performance review meetings and decided on the required action plans

to improve productivity.

Senior Network Analyst - reporting to Manager IT (1999-2005)

Responsible for the administration of various strategic applications e-

mail, active directory, voice systems, SQL, intranet, and multiple other

windows base applications.

Lead various global integration and consolidation projects

. Managed VOIP deployment for remote users; created standard work

procedure for deploying equipment for home offices.

. Coordinated VOIP/Unify Messaging integration with local and corporate

e-mail systems.

. Lead, mentored and coached over 15 local network administrators or

support individuals in managing active directory, e-mail system.

. Established security standards and procedures across the forest;

performed SOX compliance audit and mediated defects.

. Managed worldwide mixed UNIX - WINTEL AD directory, DNS, DHCP, WINS

network services, SAN environment and other network services.

. Managed global e-mail consolidation within PID platform (3 global

companies with more than 6 different e-mail systems). Complete the

migration on 3 continents with no travel and no downtime.

. Designed Active Directory infrastructure, drew the action plan and

coordinated the Active Directory implementation in all PID businesses

(3 global companies and over 15 independent domains).

. Assumed the liaison role and facilitate integration. Mediated

conflicts between expected corporate standards and local business

requirements.

. Administered Exchange 5.5 organization consisting of 15 sites, Lotus

connector for integration with corporate system, GW connectors for

integration with other legacy systems.

. Designed and deployed global e-mail communication/collaboration

strategy to improve business productivity and users' satisfaction.

Ensured data integrity by designing, documenting, and testing backup

procedures, and virus protection.

. Designed and implemented consolidated DNS and network services to

accommodate follow the sun business strategy. Provided hands-on

assistance in Unify Messaging System (I3) call center implementation.

Blistex Inc Network Administrator - Consultant Managed and maintained LAN

and windows applications (1998 - 1999)

Computer House - Network Administrator - partner (1997 - 1998)

Nord Est Media Group - Regional Network Manager - responsible for Internet

services and strategy (1993- 1997)

Certifications and professional Associations

Former Cisco Certified Network Administrator, former Solaris Certified

System Administrator and extensive Windows and AD training.

Member of various regional and national professional groups: American ITIL,

Best Practices in Service Desks and ITIL Worldwide, Gartner Business

Process Management (Xchange), Lean Service Management, Information

Technology Service Management Metrics, Leadership Illinois, Executive

Suite, CIO Forum and TriumphCIO (see

http://www.linkedin.com/in/irinellabontu for a complete list).

Technical COMPETENCIES

Applications: Oracle Business Suite administration, Active Directory,

Citrix, VMWare, SQL, Exchange, VERITAS, Lotus, Group Wise, SAN etc.

Programming: C/C++, Assembler, Basic, Lisp, Pascal, FORTRAN, COBOL

Office: Word, Excel, Access, Outlook, PowerPoint, Project and much more

Operating Systems: Windows 2003, 2000, XP, NT, Windows 3.51, DOS 6.0, UNIX,

Linux, Solaris 7

Hardware: HP, DELL EMC, StorageTeck, Compaq Network and infrastructure:

various switches/routers, Liebert/Emerson cooling and power equipment

Training

Pending PMP and ITIL training

Six Sigma Green Belt, Root Cause Countermeasure Training, Crucial

conversation training, VERITAS NetBackup, Windows 2003 Server,

Configuring Active Directory Service for Server 2003, Windows 2000 Server,

UNIX Sun CCNA, Certified System Administrator for Solaris 7

Education

2007 MBA Management, Roosevelt University, Chicago, IL, GPA 4.0

1988 - 1993 Ghe. Asachi, Iasi, Romania

Enterprise Risk Management objectives ERM policies SOX PCI compliance MBA

Bachelors detailed analysis Project Management strategies large scale

outsourced supplier metrics negotiation skills Windows 2000 2003 and 2008

desktop SLA Microsoft SQL databases firewalls switches VMware backups WSUS

leadership development object-oriented integration mentoring leadership

team building communication Project Managers Computer Services Team

Management life cycle methodology ERP corporate strategy optimum

performance technology operations systems infrastructure staff desktop

infrastructure competitive advantage Service Level Agreements performance

metrics KPI SLA expense budget cost-effective security policies procedures

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