Donna Fennel
**** ******* ****** *********: 718-***-**** Cell: 917-***-****
Bronx, NY 10461 E-mail: *******@*******.***
Seeking a position as a Secretary within a medical office or a business environment, bringing the
following experiences, skills and attributes:
A dedicated and responsible individual with professional telephone etiquette. Extensive
experience in heavy volume, faced-paced medical office settings. Interface well with others
including staff, patients and professionals. Knowledge of Microsoft Word, Office Outlook,
Excel, Type 45 wpm, Internet skills and medical terminology.
WORK EXPERIENCE
April 2001-February 2010 Franklin M. Klion, MD, New York, NY
Secretary
• Greeted patients and visitors in a courteous manner
• Scheduled appointments and discussed procedures
• Handled pre-certifications for Cat Scans and MRIs
• Used Medical Manager Program for medical billing and data entry
• Composed letters on MS Word and completed insurance and disability forms
• Ordered supplies and maintained overall inventory for office
• Opened and reviewed daily mail
• Called in weekly payroll and made daily bank deposits
March 1996 – September 2000 Scoliosis Associates, Inc, Bronx, NY
Administrative Assistant Stanley Hoppenfeld, MD
• Entered demographics in Bookem & Billem Software Program
• Verified insurance eligibility and collected co-payments
• Handled pre-certification for Scoliosis surgery
• Scheduled admissions and surgical procedures in several major hospitals
• Composed various letters and completed forms
• Called in weekly payroll and make bank deposits
EDUCATION:
Walton High School Bronx, New York Commercial Diploma