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Customer Service Representative

Midland, Texas, 79703, United States
March 15, 2011

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Melissa Archer

**** **** ***** **.

Midland, TX *9703


Objective: To continue to grow and further my career in Banking, Finance

and Administration.

Strengths: Able to multi task, outgoing personality, people person, great

computer skills, easily trainable.

Professional Experience:

September 2006 -Present Lending Assistant, FirstCapital Bank of

Texas, N.A.

Loan Processing in several areas including commercial, consumer, Real

Estate, Oil and Gas transaction. Working and coordinating with title

companies, appraisers and attorneys. Filing and handling the Vice

Presidents loan portfolio. New Accounts Representative duties including

Wire Transfers, Foreign Currency Orders, Commercial /Consumer/ Trust


August 2004-September 2006 Lead Teller, Wells Fargo Bank, N.A.

Training tellers in Customer Service, Retail Banking, and required Cold

calls. Motivating and making sure my line met required sales expectations.

February 2002- August 2004 Customer Service Representative, Dunlaps

Register, Returns, Customer Service Desk

Education: Ft. Stockton High School Diploma

Professional Training: Wolters Klur IRA Seminar, Lubbock Texas 2010

Texas Bankers Association, New Accounts Seminar,

Odessa Texas 2008

Cooper Institute Personal Trainer

Workshop, Dallas Texas 2011

Experience in processing consumer real estate loans

using Peirson Patterson, LLP

CPR/ AED, 2011

Copper Institute Certified Personal Trainer, CI-CPT

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