Customer Service Representative
Resume:
Melissa Archer
Midland, TX *9703
*****************@*****.***
Objective: To continue to grow and further my career in Banking, Finance
and Administration.
Strengths: Able to multi task, outgoing personality, people person, great
computer skills, easily trainable.
Professional Experience:
September 2006 -Present Lending Assistant, FirstCapital Bank of
Texas, N.A.
Loan Processing in several areas including commercial, consumer, Real
Estate, Oil and Gas transaction. Working and coordinating with title
companies, appraisers and attorneys. Filing and handling the Vice
Presidents loan portfolio. New Accounts Representative duties including
Wire Transfers, Foreign Currency Orders, Commercial /Consumer/ Trust
Accounts.
August 2004-September 2006 Lead Teller, Wells Fargo Bank, N.A.
Training tellers in Customer Service, Retail Banking, and required Cold
calls. Motivating and making sure my line met required sales expectations.
February 2002- August 2004 Customer Service Representative, Dunlaps
Register, Returns, Customer Service Desk
Education: Ft. Stockton High School Diploma
Professional Training: Wolters Klur IRA Seminar, Lubbock Texas 2010
Texas Bankers Association, New Accounts Seminar,
Odessa Texas 2008
Cooper Institute Personal Trainer
Workshop, Dallas Texas 2011
Experience in processing consumer real estate loans
using Peirson Patterson, LLP
CPR/ AED, 2011
Copper Institute Certified Personal Trainer, CI-CPT
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