Manager Project
Resume:
Karen B. Reiser, CMP
Stoughton, MA 02072
***********@*******.***
SUMMARY
High Energy, dynamic corporate planner and on site operations manager with
over 15 years demonstrated achievement in all phases of meeting planning
and travel services. Skilled at identifying and anticipating client needs.
Demonstrated ability to manage, organize and prioritize multiple complex
functions. Extensive experience securing, negotiating and managing vendor
services. Exceptional interpersonal and communication skills. Hands on
project manager with strong attention to detail.
SELECTED ACHIEVEMENTS
. Managed and coordinated the tour for the Olympic Torch relay from St.
Louis to all destinations east of the Mississippi. Supported Coca
Cola's sponsored international athletes (and their families) who had
been selected to run a leg of the Torch relay, from hospitality
through relay logistics.
. Managed and coordinated Georgia Pacific's corporate sponsorship of
invited guests to the Olympic Games in Atlanta. Meet and greet
transportation, accommodations, hospitality, corporate gifts and
amenities.
. Planned and directed the corporate hospitality village for the World
Cup Soccer sponsors at Gillette Stadium. Supervised tent city set up,
security, staffing, entertainment, satellite hook-ups, food
preparation and service.
. Organized 3000 person meeting for Digital Equipment Corporation in
Orlando, Florida. Coordinated transportation, hotel accommodations,
meetings, trade show, food, spouse programs and special events.
. Orchestrated and directed corporate hospitality village of 20 tents
for BGW Designs at Super Bowl XXX, The Ryder Cup and The Orange Bowl.
Recruited staff, arranged housing and meals, coordinated d cor
packages and production schedules.
PROFESSIONAL EXPERIENCE
Freelance 2007- Current
Conference Planner
. Contract job for a small non profit organization. Worked closely
with all departments of the organization to produce 2 meetings one
for 2500 people and the other for 600 people. Responsibilities
include menu planning and on site food and beverage supervision,
contract negotiations, vendor management, rooming list management,
room sets and AV production. Also responsible for exhibitor
relations and trade show.
. Worked closely with legal department to negotiate and execute
multiple contracts for all upcoming events in 2010 and 2011.
On Site Manager
. Working with several meeting companies to provide on site management
for medical and pharmaceutical meetings and events in the Boston area.
Providing trade show support, set-up and tear down assistance for
companies doing trade show booths in the local Boston convention
center facilities.
Karen B. Reiser 781-***-****
PAGE 2
George P. Johnson 2005 -
2007
Account Manager
. Managed special events, product launches and user conferences for
several high profile clients. Responsibilities included budgeting,
venue find, contract negotiations, event flow and event logistics as
well as food and beverage and hotel room block management. Meeting
sizes vary from small groups of 50 to industry events of 4000.
The Rockport Company 1998 - 2005
Manager, Global Event Marketing
. Managed planning of sales meetings, trade shows, global conferences
and special events for large international consumer goods company. $2
million annual budget.
. Successfully planned and executed 6 trade shows annually supporting up
to 5600 sq. ft double deck, with 4 conference rooms, 13 selling
stations and 50 staff. All logistics from electricity and walls to
accommodations, hospitality and concierge services.
. Planned and directed 6 themed Sales Management Conferences annually
for international delegates from 35 countries. Logistics included
transportation, accommodations, themed events, agendas, food service
and evening activities.
. Selected, negotiated and procured all vendor services ensuring
consistent quality and value for all corporate meetings and trade
shows.
. Redesigned and organized New York showroom semiannually to reflect new
products, seasons and fashion trends.
. Formulated, budgeted, implemented and attended all corporate meetings
and shows.
KBS Event Planning 1992 - 1998
Independent Event Planning Consultant to diverse industry segments
. Financial Services: Planned and directed all incentive travel for
large financial services corporation. Through onsite staffing, led a
team of professionals in food/beverage, transportation,
accommodations, hospitality desk and recreation to provide services
for up to 3000 people participating in an incentive travel program.
Negotiated all fees and contracts associated with travel program.
. Entertainment: Organized and coordinated all aspects of international
conferences for managing directors in the recording industry.
Including, but not limited to, European cruises, train through South
Africa, renting a Greek island, as well as other high end
entertainment and recreation.
. Pharmaceutical: Planned and managed conferences and new product
launches. Provided all hospitality functions including
transportation, accommodations, food and beverages as well as all
onsite logistics for successful meetings for 2000-3000 people.
. Consumer Goods: Coordinated all aspects of incentive travel programs,
sales meetings and conferences for a variety of consumer goods
companies. Organized and managed food, accommodations, meeting
facilities, entertainment and special events.
KAREN B. REISER 781-***-****
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HOTEL EXPERIENCE
Westin Hotel, Copley Place, Boston, MA
Front Desk Agent
Cambridge Center Marriott, Cambridge, MA
Banquet Server
EDUCATION
Clark University, Worcester, MA
B.A. Human Resources
University of London Polytechnic, London, England
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