Objective Organized and highly efficient individual with a passion for
learning seeks an executive administrative assistant position.
Profile Multi skilled with over 10 years experience in the IT
and telecommunications industries. Versatile with
outstanding organizational skills and able to handle
multiple tasks at once. Excellent communications
skills both written and oral. Ability to work with
all levels of management and cross functional
enterprise groups as well. Prior positions included
operations assistant, management assistant and
operations management.
Experience 2009 - current Systematic Advantage, Inc.
Front Royal, VA
Executive Assistant, Facilitator
Provide administrative support to technical department
members.
Prepare and proofread numerous technical reports.
Process transcription of technical reports and
abstracts.
Develop technical training materials for sales team
members.
Answer phones and correspondence, purchase supplies
and handle all billing, travel arrangements and
calendar scheduling.
Perform initial on-line research and background
investigations.
Maintain tools and test equipment inventory and sign
out.
Create PowerPoint presentations for various technical
topics.
2005 - 2009 IBM
Fairfax, VA
Learning Assistant, Facilitator
Created detailed Excel tracking spreadsheets for a
variety of topics.
Maintained Lotus documents depository and department
access.
Handled all travel arrangements and calendar
scheduling.
Attended audio conferences and created meeting minutes
for team.
Developed PowerPoint presentations for supervisor and
team use.
Created team and department goals document yearly.
Completed and filed all expense reports on a timely
basis.
Created concise summaries, abstracts and reports for
supervisor.
1999 - 2005 AT&T
Dayton, NJ
Training assistant, Facilitator
Processed all classroom paperwork for start and end of
classes.
Responsible for classroom furniture setup and
arrangements.
Developed instructor guides, participant guides and
handouts.
Created visual aids and handouts using MS PowerPoint
and Visio.
Efficiently handled refreshment requests for small and
large groups.
Filed all course evaluations and course closeout
materials promptly.
Cost effectively handled all instructor travel
arrangements.
Processed all instructor expense reports in a timely
fashion.
Experience, 1995 - 1999 Ulico
cont'd. Westchester, NY
Executive Assistant
Provided all direct staff support for the Commercial
Lines Claims department.
Managed all administrative aspects including
scheduling, correspondence, communications, and travel
budgets, travel planning and travel arrangements.
Facilitated internal employee training on custom and
Microsoft software applications.
Promptly transcribed all claims adjusters dictation
files.
Responsible for maintaining current system server
backups for entire office.
Education SUNY Ulster
Stone Ridge, NY
A.A.S. Medical Technology and Accounting
Certifications
Notary Public for the Commonwealth of Virginia
(7273347)
Registered with Virginia DCJS as a Security Sales
Technician and Private Investigator (DCJS # 99227397)
Virginia DCJS Private Security Services Instructor
Certification
Certified by Virginia DCJS as a Compliance Agent
Certified Trainer in Facilitation and Course
Development - Langevin
Key Skills
Expert skill set in business management and
administrative support. Ability to handle most
business areas and technical tasks as well.
Meticulous documentation skills and experienced in
report writing, project management, reporting,
scheduling, process improvement, proposals, and
presentations.
Excellent at communications, multi-tasking,
compliance, planning, purchasing, file management,
reception, meeting coordination, scheduling, and
presentation development.
Excellent organizational and interpersonal skills and
can effectively communicate with clients and
management at all levels. Able to facilitate meetings
and gatherings.
Fast, independent learner with the unique ability to
rapidly master new applications and systems with
minimal or no guidance and support.
Software
Lotus Notes and Organizer, Lotus Teamroom, Lotus
Sametime
Web conferences, WebEx
Quickbooks and Quickbooks Online
Microsoft Internet Explorer, Microsoft Project and
Microsoft Visio
Microsoft Office Suite, Access, PowerPoint and Excel
Microsoft Outlook and Outlook Express